Jimmy John's — Restaurant in Great Falls

Usually my family and I have good experiences here and love the employees but today we had an employee that was too focused on working on her fake British accent than she was making sure we had everything from our order. We live out of town so we aren’t exactly thrilled to have to go back to town to get what the employees forgot and we should be able to have faith in the staff instead of having to check our own order on a slow day to make sure everything is there. Not the first time we’ve left and got home just to realize that we’re missing multiple items at...

We made an order via delivery on the app, had our food delivered then received a call from the manager saying we ordered from the wrong store and next time to order from the right one. The online ordering system should automatically order from whichever is closest to us, if it was a problem to make the order she should’ve called before it was made and let us know unfortunately we ordered from the wrong store and please replace the order for the one on our side of town which we would’ve had no problem doing. Personally we found this very...

My coworkers and I have had repeated issues with the 3rd st NW location bringing our food to the wrong location and bringing it ridiculously late. I always order for 15-30 minutes before my scheduled break so it's here and I can actually eat, and they still seem to have issues getting the order out on time. Most recently my order was marked out for delivery half an hour early, and I called 45 minutes later when it was marked delivered and not here. I waited over an hour past the scheduled delivery time. Supremely unimpressed with...