Dairy Queen (Treat) — Restaurant in Green Bay

Just came through the drive thru with my girlfriend a bit ago. We ordered an Oreo brookie blizzard and a banana split. Everything seemed fine at first, but we were having a lot of trouble making out what the order taker was saying. I don't know if it was the headset or the speaker or what, but it made for a hard time confirming the order. Clearly, the guy got fed up with things because he started to be extremely rude to us. The attitude continued at the window. I fully intended on asking to speak to a Manager, but he slammed the window in my Girlfriend's face and ran off as soon as we had the ice cream. I wasn't going to just sit there because there was a line forming and that wouldn't be fair to the folks behind me, so we just went on our way. I wanted to fill out one of the official surveys, but of course we weren't given a receipt. Nor were we asked if we wanted one... I don't think I've ever had such awful service from a Dairy Queen before in my life. My Girlfriend was so bummed out, she didn't even want her ice cream anymore. Shame on the worker for treating the customers the way he does. We will not be returning to this location. I rather drive across town if it means better service.

Edit: After reading other reviews, I'm noticing we're not the only ones with an experience like ours at this location. Maybe it's time to do something about the speaker and the employee lacking patience? I'm sure you'd like to bring your...

Used the drive thru. Got a small hot fudge sundae and a medium strawberry sundae. The medium strawberry sundae was filled so full and packed it passed the brim so there was no way to open it without it spilling over the sides. Very obnoxious, but what was worse is that some loose juices from the strawberries ran out all over the place... But the rest of it was frozen solid. Not normal soft serve DQ. The berries had been frozen too. The strawberries were basically red ice. Couldn't even eat it... Couldn't get the spoon into it it was so hard. The hot fudge sundae also had ice cream that was frozen hard. When did you make the sundae?? Three days ago? Then froze it? The berries were not even red anymore. Because they were frozen they were more of a greyish red. Tossed it out.. Couldn't eat it. Then because I wouldn't eat mine, my significant other threw his out too. Took a nice after noon and turned it into a big argument about driving a half an hour to get a DQ only to throw out nearly 9 dollars of ice cream. Way to deliver very poor customer service. And show us how poor of product you put out to paying customers. Will not be back. Folks... If they are having a bad day there... They will make sure to pass it on to their customers. Wish I could give this...

$18 for a hot dog, grilled chicken, 2 sodas, a small blizzard and 2 bags of chips. I could have went to Burger King and got 3 combos for a few bucks more. If I wanted chips and grilled chicken and a microwaved hot dog I would have ate at home! I understand this isn’t the DQ grill it’s mainly ice cream but I have went to this location in the past and they did have fries and burgers. Blizzard was not flipped upside down at the window. Was not given a receipt with my order just a pay receipt and I had to ask for it. I wanted the store receipt so I could call and talk to the manager about this but after reading the other reviews there’s no point because apparently there is not a manager in the store. The drive thru in this location is terrible I’ve seen traffic going in here backed up into Main Street. Go somewhere else this location is not it! I would rather get hot food at Kwik...