Saigon Tokyo Restaurant — Restaurant in Greenacres

Tonight was my second time visiting this restaurant. The Japanese food and sushi is absolutely to die for & is extremely well price. The atmosphere is relaxing & very well decorated but there customer service an waitresses really need some work. It was hard to get our waitress when we needed something or any staff. When she did come by the table she was very shorts with us to the point we felt unwelcome. She never asked us how anything was never offered refills or to bring my husband another beer when she saw it was gone. When I tried to compliment the food on how good it was she just Shrugged her shoulders and asked me if I wanted my check. She seen lot's of left over food an I had ask for 2 boxes for all of it. so she gave me 1 an as she walked by again I had to stop her for the 2 box as it all wouldn't fit in 1 box an she rolled her eyes. For me it kind of ruins the dining out experience when your waitress barely says two words to you and it even sucks when you have to track down somebody to take your order or to just get a drink. I still left her a big tip an hope she gets better cause the food is to good to miss out on or next time I'll...

I have been going to this place for the past 10 years and have been great friends with the family that owns this business. Sadly my recent order from them was dealt with a RUDE and an extremely unprofessional waitress (Young slim latina waitress) from this place.

Ordered for a pick-up and came to the restaurant about 10-15 mins after calling. I kindly asked for the status of my order and was responded with a very nonchalant “I don’t know but I will check”, she never came back but I thought nothing of it and waited. I asked 30 mins later again for the status and received a very sarcastic “I don’t know” this time around, is it so difficult to simply check in the back and ask? What made this worst is that i was completely ignored soon after, forced to cluelessly wait while customers who came after me for pick-up was served first. Talk about being spiteful!

I dislike writing bad reviews but it’s is quite unfortunate for a place to have such great food and owners be negatively affected by poor customer service from a waitress that clearly doesn’t care about the...

NEGATIVE ZERO DONT WASTE UR MONEY HERE

Food’s good, but the service today was trash. I paid $17 for a sushi box and didn’t get any spicy mayo. I asked the short guy for one—he told me I had to pay $0.75. He also said, “We only give it if you dine in,” which makes no sense. Seriously? One sauce should come free with a full box. I’d understand if I was asking for extra—I’d gladly pay. Any decent Asian place always includes at least one, sometimes even gives extra.

The older lady, who used to give it to me before, suddenly said, “No, we don’t.” Then the chubby light-skinned girl jumped in with attitude, acting annoyed just for getting up. She said, “We never give it,” in the nastiest tone. The older lady—who I’m pretty sure is the manager or owner—could’ve at least said, “We’ll give it this time, but next time you’ll have to pay.” But nope—she just said no too.

Every decent sushi spot gives at least one spicy mayo. Don’t bother coming here unless you like being disrespected. That white girl seriously needs an...