Sonic Drive-In — Restaurant in Greenacres

I have only written a few negative reviews in my many years of Google reviews but this place needs to have a review. My sister and I were completely flabbergasted at the sheer LACK of service! My sister and I decided that we wanted to go to Sonic and didn’t look at any of the reviews prior to going. The first thing we noticed is that a majority of the stalls were gone or had traffic cones in the spots. No problem! We find a stall that looks to be working. We decide what we want and pushed the button. It said that the red button had been activated. We sat there for 15 minutes and nothing. No one took our order, no “please wait”, no “we’ll be right with you”. NOTHING! Then I look and it no longer says that the red button had been activated. No problem! I’m patient. I push the button again. This time though, it does not activate. So we assume that the stall is not working. AGAIN, no problem! We go to another stall. Well, this stall is not allowing me to push the red button. So I decide that I will just get out and order at one of the kiosks on the patio. WRONG AGAIN! They are “out of order”. Hey, things happen! Electronics break sometimes. I get it! At this point we have been there almost 20 minutes. I drive around and find my THIRD STALL! Push the red button, it says “red button activated”, sit there for a few more moments, nothing. No one. At this point it’s after 10pm. We’re watching as mobile orders get picked up and angry patrons get out of their cars and knock on the door for their orders. It looked like only one person was inside working with his headphones on and obviously not paying attention. The second employee is just mulling about outside “wiping down” the tables. I say “wiping down” because I used to work in the restaurant industry and I know what it looks like when you are just trying to look busy. This is exactly what this employee was doing. Trying to appear busy and they just swiped the towel against one spot on the table. So after almost 30 minutes, we just decided to leave and drive up the road to get something else. I have never been to a Sonic that was this horrible! I don’t mind waiting normally because So if can get REALLY BUSY! I don’t mind. But the fact that there were only about 3 cars there and no service was crazy! Will not be returning to this location. The franchisee needs to definitely do some restructuring because that...

I waited 15 minutes after pushing button for service . And then the light went off as if I had been serviced. So again if pushed the button and waited another five minutes. Meanwhile I had the group of about seven received their food and sit for awhile and then leave. I started pushing the button Repeatedly tell someone answered. The girl took my order sounding annoyed . I ordered footlong chili cheese dog combo with chili cheese fries . Three shakes, two everyday double quarter pounders and extra side of chili cheese small fries. Instead I got three shakes that were a little Melted in the long wait but still tasted good my xtra long chili cheese dog with side order of regular size dog chili cheese dog instead of my chili cheese fries. Only one burger . When received the order I Stated that I was supposed to have two burgers . She said I would have to order on the screen again and left . Again I pushed the button another 5 minutes. No response except the screen is saying that I’ll be served soon so again I repeatedly punch the button to somebody answered and said I needed another quarter pounder double cheeseburger I paid. And we did again 20 minutes for the next burger. Found that I had no chili cheese fries whatsoever . Burgers I was told tasted like rubber and my chili cheese dog was extremely salty. I had seen that other people have had bad service. I don’t want to give it the benefit of the doubt and try out some of the shakes Since they were the half-price deal. But even the half price still shakes because really want to make me come back again. Shakes were good in spite of being a little melted but I’m not fine waiting for 45 minutes to someplace I would like to return to a fast food restaurant I would expected the same service if it had been crowded there was a number of cars and people but most had their food . When a large group of people come in they get served and I’m still waiting after being here for such a long time . Doesn’t make us want to come back to wait another 45. Minutes . Also the first burger was burned . Took 30 minutes for...

So I have attempted to try out Sonic twice now everyone said they come rolling out in roller skates which definitely was not the case as when we pulled up the curve was there and there was absolutely no way for anyone to come off of It from the restaurant to the ordering station without coming off of a curb come to think of it there are picnic tables I don't even know if there is a ramp there as well to get up into it I will have to check next time the food was mediocre I placed one order and then one of my kids wanted a pretzel and the ocean drink I forget what that's called it's like coconut and blue Sprite I believe so I went to order the second order after I had already paid for my first order press the button and sat there for at least 10 minutes while the screen did tell me someone would be with me shortly the food in itself was just okay mediocre-at-best very very greasy I felt like I was sucking grease from the onion rings so if that is your kind of thing then you will definitely like Sonic the tater tots are okay I got the BLT combo for 399 with the tater tots that was okay or oily of course actually come to think of it even the pretzel tasted oily or greasy or however you want to call it I don't know with all the hype around Sonic it definitely wasn't what I expected it to be and my stomach suffered from eating there I have to try their happy hour which is weird because it starts at 8 p.m. such an odd time for a happy hour mostly kids like to get ice cream and cookie sandwiches As a treat during hot weather during the day or early evening but I believe this happy hour starts at 8 so again if that is your thing you are a late-night person then I think...