Food: 3/5 tastes ok, seems fresh, some foods is from Walmart when they run out from what a worker told me, menu doesn’t ever seem to change. Decent portion sizes. Price: 5/5 reasonable prices. Lunch is cheaper for more food than dinner for some reason. Cleanliness: 3/5 not sure how to rate this. Yes decor very outdated but seems cleaned in dining area. Not sure how clean they are in kitchen as some things are questionable. Bathrooms are unclean.
Service: 4/5 overall ok service. Not very many workers and usually busy. Not overly friendly to greet. Sometimes service slow when dining in. I have gone here for years and the few times food was an issue like scorched soup we were told it wasn’t. Doesn’t seem they handle complaints appropriately. Also they do not give servers their earned tips. What they do is collect all tips and pay servers a base wage on pay check and pay cash daily for the difference to min wage so servers only make min wage not a cent more. The owners pocket the servers tips after servers are paid min wage which is not fair to the servers who worked for the tips. Sometimes they do not take correct carry out order over phone due to not speaking English well enough or just not listening very well. I have had this happen several times even when I repeated order to be sure...
Read moreI'm seriously and I do mean SERIOUSLY DISAPPOINTED ..... okay so we ordered rangoons and soup, the hot n sour soup tasted like they dumped all the salt and pepper from the kitchen in it. It was inedible to say the least. Our crab rangoons came out with two of each*duck sauce and spicy mustard. I waited for her to come around so I could ask for sweet and sour sauce that was a good 20 minutes. Which when we got the sauce finally our entrees were coming out. The empress shrimp was definitely not fried long enough because some of the batter was still raw inside. Also inedible. The fried rice tasted like spoiled food. And it was all just really off putting . On top of it all the employees would just peek out and stare at guests in the dining area in a really creepy kind of way. My friends and I all mutually agreed to NEVER come here again. Save yourself a trip and some money and try YEN CHENG on East Washington they are way better and they don't sacrifice on quality when it comes to their ingredients. Lastly the bathrooms are just weird they are attached to the kitchen and it's just...
Read moreStopped in here for dinner with my wife, no other patrons besides us. Places or order, while waiting they brought the wife her soup and wonton chips. As soon as I bit into the chips I realized they tasted stale and kinda soggy probably due to all the humidity!!! We had to wait for her to come back to ask, since she didn't bring any sweet & sour dipping bowl for the chips, after we asked them she brought it out otherwise she wasn't gonna. Then our meals came and were just ok, nothing to right home about. We also ordered a to go order for our son and asked if they could wait to make it till we're almost finished, as expected it came out when we we're not even half way done with our dinner!!! Seemed strange that a large to go order was picked up & I overheard the cost was $38 & change, when our bill came out was $48 change & we didn't even order much, I then asked if they have out a miltary discount or senior discount and if coarse the answer was no!!! So just a heads up, if good Chinese food is on your want list, I'd avoid this...
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