**ADMITTEDLY BIASED - but Still Blown Away Review: On 4/13/24 my wife and I had lunch at the CAVA at W Friendly, and though admittedly biased (as CAVA) is our favorite restaurant, we were blown away at the particular high level of customer service of this teams front line employees! Once finished, we spent the day at the local parks and visiting family, ultimately returning to CAVA later that evening for our dinner. Here again, the same crew were still at it and doing it incredibly well. "Malik & Leah" recognized us from earlier while working on our orders - We were able to explain that we currently live in a state without a CAVA, so our visit home to visit family friends always includes a CAVA visits. We also shared that we'd visited another CAVA earlier in the week in a Western part of NC that was unfortunately horrible in service, and cleanliness which was surprising to us - perhaps a bad day? I mention this here as that was our springboard conversation w/Malik & Leah - and though a quick exchange, it was evident this team get's what it takes to work well for it's patrons, which is becoming quite uncommon these days.

Lastly - Shout out to the young fellow with the "hipster'ish" hair cut & sleeved tattoo's - That guy hustled, seemingly working any/all position as needed! His customer engagements were likewise on-point!

CAVA at Friendly - you quite literally made our day, twice :)

Daniel & Kim