Charleys Cheesesteaks — Restaurant in Greensboro

I think all restaurants should put in and up the effort of pleasing their customers. Come to work neat and clean, not high, grouchy, mad, or shabby because you are what's making that business stand out all besides the food. Leave or set your problems to the side. I comment on things like this often. Take time and listen to the orders closely because people get mad at the customers about their orders being wrong/having to be remade or bring back or called about as if the customers are lying, that's in various locations but pay attention, are the cameras working to show and receipts to vouch proof you made or did this correctly?! Businesses stop saying customers make the business look bad, nope. Get you some thorough people who are gonna run these places right and stop believing a lie over the truth. Stop having mall security walk around following people all because the facts being spoken.. Now, if I end up knocked off the face of earth, it's because of my posts. I keep it real. You should, too. There is nothing wrong with expressing yourself and giving the honest truth about the food vs. environment as well. Order up the young lady that is or has been on duty as the manager since I've gone has greeted me with a smile....

Very disappointed in the experience my mother & myself had yesterday with our visit. I always enjoy going to Greensboro just so I can eat here but I may just go 20-30 miles n the opposite direction next time. Our orders were rung up wrong we wanted large meals but instead we charged for medium. When we both realized we let the guy who was on the grill now and he insisted we get back in line. We are in a huge mall we’re thousands of people shop daily we had already waited 15-20 min to order so why she we have to get back in line. When we had words and I asked for the manager he stated he was the manager so I asked to get in contact with his supervisor and he smartly said he would get the number. We did finally get it straightened out but this could have all been avoided to begin with. Even when I did finally get my food I don’t feel as if it were as good as previous...

Whoever was working March 31 3:30 PM both of them need to be fired, they completely ignored me for 10 minutes then when they finally took my order had an attitude the whole time and I was confused because we never spoke so what is there to be mad about it was as if they literally did not want to take my order I almost walked away only reason I stayed is because I do like the food but this time from these two people the food was terrible I had to keep reminding her of what I ordered because she was about to finish preparing my meal without all the toppings I requested, not trying to rant but all in all it was a terrible experience and if I see them over there again I will not eat there or advise anyone else to and PS: I own a retail location there in the mall so I’m there pretty often, terrible service l, terrible experience,...