Absolutely horrible experience. I ordered our food in advance using Subway app. When I arrived to pick it up the worker , Judy, told us she did not have an order for us via the app. We showed her the order on our phone. Then she told us that she had given our food to doordash. I expressed that was okay I would wait while she remade the order since I didn't send doordash to get my food. She refused to remake our order and refuse to refund our money when it was clearly her mistake and she give our food to doordash. She argued with us as I expressed to her why would I tell doordash to pick up my food and come get it at the same time. I told her I don't even use your dash I don't have the app and I've never been to your store. She was rude, disrespectful, and refused to provide any solution to the situation. I had to contact my credit card company to get a refund of my money and I will never go into that...
Ā Ā Ā Read moreMy wife and I ordered online.(subway is my wifeās pregnancy craving) We order tuna on white and a Philly on herbs and cheese. Everything ingredients wise was fine, they got the breads mixed up. My wife called to correct it and the Indian dude was extremely rude. He yelled in the phone, interrupted her and was all out terrible. This has happened 3 times with the mix up and weāve never corrected it. This is our first time, and worse experience ever. We prefer Cornwallis Drive. Itās nicer people and the subs are always good. When doing delivery they always go to the closest one and unfortunately this one is first. It will be avoided in the future. You can have the best food in the world and not get any business being rude and nasty. This is one of those places, only the food is...
Ā Ā Ā Read moreMy recent visit to this Subway location was disappointing and below the standards I've come to expect from the chain. Upon arrival, I encountered cleanliness issues that detracted from the dining experience. The service was marred by the discourteous demeanor of the cashier (Judy) who refused to provide silverware with my meal, insisting it could only be obtained with a salad purchase, which was not communicated clearly. I paid $8.00 for a salad that was unappetizingāconsisting solely of lettuce with noticeable black spots and browning leaves. This indicated a lack of freshness and hygiene standards.
Unfortunately, this visit was marred by similar complaints echoed in other reviews, suggesting a consistent problem with maintaining professionalism! and quality at this...
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