For the past two years, my partner and I regularly ate at Jersey Mike's on Moye Blvd. The customer service used to be fantastic. However, we will not be eating there again. When we went to the location today around 6 pm, we immediately noticed medium-sized puddles on the dining room floor - ones that we had to walk around. There were no warning signs near the puddles on the floor, which is an extreme hazard. We also noticed that there were very little deli meats in the meat display. The male attendant who approached the deli meat display seemed pretty indifferent and apathetic. When I looked up, I noticed that the Inspection Grade was an 88.5 (B). After looking at the inspection rate, I told the attendant that we were going to go somewhere else, and I apologized for the inconvenience. The attendant and another male worker jeered and mocked us while we walked out of the restaurant. I will say that the female attendant, making sandwiches, looked a bit annoyed with them. Customers have the right to change their mind when seeing an inspection grade. Mocking and harassing customers while they walk out of the restaurant isn't professional or appropriate and not having warning signs near the puddles is dangerous for folks. We will not go to this location again. It's one thing when folks makes a mistake (not a big deal). It's another thing to intentionally...
Read moreNever will I visit the Moye Blvd location again. OPEN sign was not illuminated, so based on the cars parked in front of the lawyer's office, I took a chance and walked to the door. Three employees; caucasion meat guy with dreds threw the customer's sandwich to the veggie guy so aggressively that the top bun flew into the lettuce (customer said meat selection was incorrect). He didn't acknowledge two of my questions concerning the bread when I asked for other bread options and was so disconnected from what he was doing that I almost changed my mind about ordering. The A.A veggie guy stopped making sandwiches to cash out the customer before me with his wet veggie juice gloves on, completed the transaction and commenced to fix my sandwich...I asked him to please change gloves, which he did. That should have been a given. The A.A female employee cashier looked as if this was her last day and seemed bothered when I told her my menu selections as if I didn't know what I ordered. To top it off, once I get home, my bread was so stale and tough!! I just made some plain toast for my sandwich. Just shut the entire store down and have a full day...
Read morePlaced order online on 2/5/25 around 4:45 pm. I got there around 5:05 pm and the order was still not ready but appeared to be getting prepared. The guy finished my order and provided me the bag but contents were missing. So I'm patiently standing by near the register allowing the staff to finish off other orders and customers. Two white guys working and one black guy just casually talking about things outside of work. Meanwhile the guy close to the register making the sandwiches see me standing there but never asked if I needed anything else. I purposely got back in line to see if the other staff members would care to assist me. Meanwhile another white lady came in and was actually behind me in the line and the young skinny white boy ask her could he help her? Yes I'm like sir you can give me the items that's missing from my online order first. I was not rude but wow, the obvious disrespect was not shocking but clear. Everyone looking surprised that I spoke out for myself because that dude was clearly wrong. I don't recommend...
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