The Honey Baked Ham Company — Restaurant in Greenville

This was honestly the worst service I’ve ever received at honey baked ham. Ordered through Grubhub and didn’t receive my full order, also advertised on the website there would be free delivery. Ended up paying over $18 for one poorly made sandwhich and a small sprite that wasn’t even full. Did not get the chips I paid for, nor did I get the free delivery. Called the store and spoke with the manager and he was very short with me, could not help me with my order nor could I get a refund. Absolutely the worst experience I’ve ever had with a restaurant in my entire life. Will never be purchasing from Honey Baked Ham again or through GrubHub. And will definitely be letting everyone I know to also stay away from both of these poorly...

This is the 2nd year in a row I've waited in line for over 2 hours for a pre-paid ham with a reservation time. I won't be doing it again! This is an obvious management problem as last year only 2 people were working and the line was wrapped around the building. No lessons learned apparently - only 1 employee this year, so please don't comment on this post saying we should expect to wait in a 2+ hour line. Especially when there were elderly people having to stand for that long. It's unacceptable. This is the last year I buy a ham from here and I've been a customer for many years. I hope management reads these posts and makes improvements...

Terrible professionalism. I ordered 24 hours in advance for a meeting using grub hub bc they have a profile on there. The morning of, they called Grub hub and cancelled saying they could not fill the order. I called the restaurant and asked why my order was cancelled and they gave no reason. They are one of those restaurants that keeps a Grub a hub account in case things get slow but want to cancel orders to avoid paying the fees to Grub Hub when things are going well - which leaves customers that don’t know not to use them out of luck at the last minute. That plus the other recent one star reviews here tells you everything you...