Arby's — Restaurant in Gresham

I never do reviews, but I felt so bad for this girl. It was on 3/5/25 around 5:45pm. I was doing a DoorDash delivery and I felt so bad for this girl who had darker color hair, caucasian. It was a ponytail, but probably about shoulder length with purple color in it. Her coworker was so rude to her while they were trying their best with a team of four. He was potentially Hispanic with black hair, kind of in a mullet cut. She was doing her best, trying to man the front and someone called and complained that the bag was overfilled and exploded everywhere in their car. More conveniently it someone who used a wheelchair so he couldn’t clean it up because of his disability. She told her coworker that happened and the gentleman said it was the customer’s fault. I felt so bad for her because he back talked to her and he said it’s a customer‘s fault and not his. Last time I checked because I have eyes he is the one bagging everything while she’s trying to man the front and making sure that he’s picking the right food. It was even to the point he wouldn’t help clean up his mistake, and SHE had to go outside and help the gentleman who was frustrated. She tried her best to tell him that he should be more considerate of other people and be careful next time because that could’ve been a lot worse. Yet, he’s still completely declined her reasoning and said it was a customer’s fault. I felt so bad for her because she was trying her best to make everybody happy and he kept on just saying it was a customers fault or ignoring her when she asked him to do something or help with some orders she was tasking in because she was helping him with his orders. I didn’t get her name, but she was so delightful and I was very happy that her and the three girls were there to help this one gentleman out because he was so rude to the whole...

First off the staff is the reason I enjoy my visits, the food is why I make my visits I just about always get 2 traditional Greek gyros for 6$ cause they are limited time and the price is cheaper then a single gyro any other places. On top of that I've waited on there drive threw for 5-7 cars before and compared to other fast food they get threw a car a minute that's fast, excuse my language but anyone that says it's not fast is probably just tweaking the f**k out or is extremely impatient, all said and done I go here daily and I'm going to return today, I know fast food isn't healthy but I'd go Arby's over just about any other place around here. I'm a fan of the food and this individual store. Arby's as a company seems to be fulishly eliminating customers threw ridiculous commercial advertisements & unintentionally and seamlessly they have been eliminating vegetarians, I hope you read this and take insight from it I'm not a normal customer im one who enjoys your food enough I would like to help, especially if it means expanding that menu permanently, Greek gyro 4 life! =P sincerely Angiu C. Also I say this because I do indeed love meat I'd eat it by the pound happily each day, but as far as healthy alternatives or foods with out gluten you are severely lacking, I know a great franchise such as Arby's should have no problem whatsoever making additional menu items that are healthy and convenient for sensitive people. It will pay off in the end not only for the company but for all the healthier people....

Came in Tuesday around 1 on my lunch break to order my lunch took 10 mins for the assistant manager to notice I was standing there because she was on her phone and talking to a coworker about her upcoming wedding “took even longer to get my food!” When she did finally notice me she was extremely rude and short with me didn’t repeat my order or even give me a receipt resulting in my order being incorrect. I ordered the number 4 but got the smoke house brisket that I do not like because the smoke flavor is too strong! I would have gone back to the counter to get my order corrected but because “the unprofessional assistant manager” took so long to take my order and gave me the incorrect food and was so rude I just tossed out my food and walked out. I was late returning to work and didn’t get to eat lunch. I work road construction and eating a good lunch is essential. I will not return to this location until it’s under new management or even at all! This woman makes your store look bad I would consider replacing her before you lose more customers! No wonder you only have a 1.8...