Papa Johns Pizza — Restaurant in Gresham

Where do I start? Not only was I unable to order through the app/website and forced to resort to Grubhub to delivery your own pizza, but I watched the GPS as our GH driver sat at your location for over 30 minutes, not even leaving your store until the order was already overdue. Super awesome. We had ordered the new stuffed crust pizza, and bacon-covered cheesesticks. I live no more than 3.5 miles from the PJ store, but apparently even in the 80°+ weather, that was enough for our food to arrive COLD and RUBBERY. You couldn't even tell we requested our pizza to be "well-done;" what a joke. Was it ever even placed under a heat lamp while it waited? Because that would have been nice, at least. It was literally the worst pizza I've ever had delivered. In addition, especially with COVID cases on the rise again, there was absolutely no form of seal or protection for the food other than the box... no sticker, label, tape, or otherwise to ensure us our food was not tapered with. WTH are you even doing? To top it off, our highly intelligent GH driver, "Jada," thought that putting the food directly in front of the door so I literally had to use the door to shove the order out of the way to gain access to our porch was a sound idea. Rude, and just plain stupid. This isn't our first bad experience, either. Our very last order was SO LATE that our PJ driver apologized and left a coupon for 50% off our next order. At least the pizza was HOT! Unfortunately (even after forgetting to use the coupon last night), I won't be able to redeem the coupon as I will never order from PJ again! Your poor business management, awful service, and nasty food seems as though a change in operational staff is required. Dissapointing at the very least, especially for your outrageous prices. Lost another customer who will no doubt plaster this review EVERYWHERE.

Nasty food. Poor Service....

This is the closest Papa Johns location, to where I live, and I had delivery the time before this, but this time, I got it for carryout. When I arrived, I wasn't greeted ( Portland area folks are not as welcoming as they were a few yrs ago I notice, so it didn't surprise me, ) but I was thanked after I picked up the two pizzas that I ordered for both my roommate and myself. I got one of the pizzas for free via a promo code, that was given to me because the facebook ad I tried ordering it through, failed. Both pizzas were great-tasting, but the pizza that I requested double-pineapple on, had about 12 pieces of pineapple, for the entire thing. Oh well, at least most of the order was right, and it was ready on time as when it was stated to me, when I ordered it. I hope my next visit to this location though, the employees are a bit more welcoming, and when I request double of a topping, I get it--those were the only issues that prevented this stop from getting the full...

Just rating the food, was delivered. Got the Super Hawaiian with ham and bacon. I really wanted to enjoy my $55 dollar stuffed-crust delivery order. Day off, worked hard all week. For me, rancid meat taste can ruin an entire pizza. Idk if staff is just not checking their meats anymore, or mixing new in with old or if it's just cheap quality meat to begin with, but it happens every so often I get a Hawaiian w bacon and either the ham or bacon is off, definitely expired. It has a very specific taste, same with bad Prosciutto. It happened frequently enough during eating the pizza this time that I finally just picked it off. Sucks because I paid $55 dollars for delivery of a pizza, $32 of which was just the pizza, with dessert and drink. If I'm paying that, I'm expecting decent quality. Normally I like Papa Murphys, but this has happened a couple times with their pizza. Not impressed. Stuffed crust...