Subway — Restaurant in Gulfport

Ordered food for myself and co-workers yesterday and after my co-worker ate half her sandwich she opened it to eat the inside of the sandwich (not the rest of bread) and she found a DEAD FLY, covered by mayo so it had clearly been there from the store. Needless to say we all stopped eating our food!!! I called the store for a refund and was first told to bring the sandwich back and they would make me another one!! What? Why would I want another sandwich from there? Told them I wanted a refund and was told, sorry since you’ll ordered on the app you have to go through the app… which was of course not true. The app clearly states, any refunds have to go through the store. I called the store back and guess the manager (after calling the GM) said you could bring ALL the merchandise back for a full refund (mind you half of it was already gone) or I could bring the “fly sandwich” back and get a cash refund on that one. That’s what I said I would do but then was asked, you want a refund for the whole 12inch or just a 6inch (guess because half was gone) Seriously? Who does that?? Most places would be embarrassed and do whatever necessary to make it right!! Will have a hard time ever eating Subway again and WILL NEVER eat at this Subway...

Walked in around 1pm, they were handing lunch rush hour well.. watched the young lady make two sandwiches before I placed my order. I asked can you change you gloves please… she looked at me questioning as to why. I said, I don’t eat pork.. she says I didn’t know turkey was pork?!? I didn’t feel like explaining to her she make a sandwich with pork before the turkey. After going back and forth I asked to move forward with the order. She asked another employee to finish my order. He willingly did. She did change her glove when I asked but she wanted to discuss the matter with the customers behind me. Checked out while they talked about me, I hope she washed her hands after her smoke break as her cigarette was still sitting on the counter. Be mindful of people with allergies and who don’t consume...

Upon arrival the aroma of baked bread filled the air as I enterd the manager finished up her last customer they then departed happy and eager to return she turned and greeted me letting me know I was welcome in Subway and my order would soon be underway. With a snap the sandwich chef appeared from the back of the store brandishing stylish plastic gloves to keep my soon to be devoured wrap from rabid carnivorous bacteria. That was much appreciated, sandwich chef. The now plastic protected chef was very polite about asking which variety of toppings I preferred and finished by man-hulk twisting the wrap to perfection and slicing it in half like a samurai from a 1980s kungfu movie. In all I would say my experience was quick, pleasant, clean and I...