Prestos Pizza — Restaurant in Hackensack

Ok, let me start by saying that I don't write reviews at ALL, this is my first. Listen, I 'm not a "Pizzaologist" or anything but I am from the Bronx so I know my "Pizza". With that said, "Presto" is in walking distance from my house so it "WAS" very convenient. At least up until today. So with that said, It took everything in me NOT to walk away from this one. I have never felt so "disregarded" or dismissed in my life. And not to mention its "International Women's Day! Wrong answer!I I was beyond "DONE! So, I go to order a white slice (my favorite) when I was not even acknowledged, Mind you it was "empty" no customers I was the ONLY one. The staff was busy engaging in a non-related conversation about their personal life ( as usual) and finally when I was "noticed" I was greeted with a what can I get you? How about a "HELLO" how can I help you? Really?SMH. I ordered my slice and waited to be charged....Informed the staff that I wanted to put something on my slice before he packaged it......disregarded...packaged it anyway....are they even listening? Nope.... I had to tell him to take it out of the bag so that I can dress it like I said.....OMG....my patience was really running thin. Ready to pay.....staff didn't even know what to charge me.....REALLY? Why? Because they were distracted with their personal GOSSIP. I can't! PRESTO just in case you didn't know....Customer service is EVERYTHING...! Try it ...it works. Unfortunately, as hard as it is to find a good pizza spot in NJ I'm going to have to just wait until I get to NY to get a good slice. So, the bottom line is .....PRESTO... I'm GONE! Just like that. You have to do better. I do have a TIP: Which is PAY ATTENTION to your bottom line which is CUSTOMER SERVICE ( aka VALUES) because it will cost you. It may cost you a little or a lot but it WILL cost you. FOOD for...

So me and my friends have been going since we were kids and the place closed down and reopened. Ever since then it just hasn't tasted the same. However this saturday my friend was back in town and he decided to get some slices for old times sake. The saturday hours says it closes at 11pm so we didn't feel bad coming in at exactly 9:20 pm for him to get two plain cheese slices and go. We go in and he ask for two slices to go, and they say no "we only have one sorry" while the girl looked away and had her hand on her cheek and elbow on the table like we were bothering her. My friend then said "don't you close at 11?" and she said "we are probably gonna close in 25 minutes." We were all confused and I began to walk away because I did not see any point in staying. She then said "Why don't you guys all buy a whole pie you guys could probably finish it." We then just left and went to mario's pizza in the town over who closed at 10pm but still served us. Honestly I worked in restaurants and small places like these before and when we posted a time to close we did not close an hour and a...

June 24,2023 9:15 pm I’m originally from NJ but moved to VA while here visiting my Daughter/taking care of business. We hadn’t eaten I googled places near her house and found Presto’s and decided to order 2 subs. The delivery driver got a little lost but he was adamant about getting us the food and went beyond n above to make sure we had our order. I’m skeptical about food sometimes people throw anything together and send it out for delivery but not this time. When I say the bread was so good I’m not kidding and usually I’ll eat my cheesesteak with ketchup this sandwich required none!!! I had to call back and thank the owner ( guy that answered the phone) for such a great sandwich even though I was gonna review on google anyway lol!!! He invited me to come in and meet him I don’t know his name but will be there tomorrow to meet him. And rave to him about the sandwiches once again!!!!!! Job well done my friend this will be my sandwich and pizza shop whenever I’m in NJ!!!!

Ciao

My friend at Presto Pizza and Sandwich Shop

J...