Tu Hai Restaurant — Restaurant in Haltom City

We went here for lunch and we're really excited because they had 4.7 stars on Google. We ordered off the specials board, beef and shrimp with vegetables over steamed rice and a recommended chicken and rice for my nephew. There were about two cups of sticky rice on my plate with a total of three shrimp, about four pieces of thinly cut beef, some baby carrots, and a fair amount of broccoli in a brown sauce. I would be fine with small portions of protein if the sauce was good, but it was bland. My mom and I ordered the same dish but mine didn't have any carrots and hers did, it was basically broccoli with a brown sauce and rice. My nephew is a picky eater, so I didn't initially believe him when he said the sauce tasted like gravy, so I tasted it; he was right, it tasted like a bland, slightly sweet and slimy gravy. The egg rolls were burned and there were giant slices of onion in them so some bites tasted like an over cooked onion ring. I was very disappointed and would not recommend...

I have been coming here for 5 years and I absolutely loved it. They had the best PHO in town. I now live out of state but and everytime we can it's the first place we hit. Last November of 2017 was the last good Pho I had. Came back in February and it tasted different but I still came today. I normally have the #37 or a Pho. So today I wanted both. Let me just say that I was very disappointed. My #37 was always the first to come out, it took 3 mins to make today. That's when I knew something was wrong. It's takes longer to cook from what I was told before. My shrimp and pork was hard not fresh like before. Sadly today it was the first one dish out. I remember the other manager had great services, cared about his guest made convo with you. Now the place looks lonely. I need my old manager back with the great Pho I loved... I drove all the way from Florida just to get Pho! It's sad to see a great restaurant go down hill. Why change something when it was great...

I have been coming to Tu Hai for years since I was 11 years old and love their food! I went to eat lunch with my husband and after almost finishing my #19 my husband finds a larvae in his rice. We calmy waited for staff to come to our table and alert them. One of the ladies from the kitchen came and told her what we found. She said "Oh, maybe from the broccoli, Im sorry I'll tell the manager." He came and my husband advised him as well. He said "Im sorry, do you want me to fix you another plate?" My husband said "no.this is the second time something like this happens, the first time there was a dead roach floating in my fish sauce (couple years ago) and I wasn't charged for my plate but was still charged for the rest of my order. Im going to not pay for this food." He said "Ok, go! You can leave, go!" This situation makes me sad cause I love...