Friendly's — Restaurant in Hamilton Township

Came in for a quick, light dinner at 9pm last night after driving for 7 hours. Dad's choice... He likes Friendly's for some reason. I haven't cared for it since getting my staple "chicken lickin' platter 30 years ago as a kid.

There were more servers than people eating in the restaurant.

Ordered a crock of chowder, two BLTs, and the $5.55 double cheeseburger (plus 99c for bacon) for myself.

Chowder was forgotten. Meals came out, server was reminded, and it came out after. When it was finally brought out, it was a "lukewarm salty potato milk", per my father.

BLTs were decent. My burger was actually surprisingly good. I compared it to a McDs value meal, and how at $6.54, it's a better deal.

Our server was bubbly and attentive. Nice girl that could do herself justice making bigger tips at a better restaurant.

The thing though... Bill came, and they tried to charge us almost $13 for my $6 burger. Apparently they have some Baconator-esque type thing that has slightly bigger patties.

I pointed to what I wanted on the menu when ordering, and got something that looked almost EXACTLY like the picture on the menu. Only difference is that I got it with no veggies. Double burger, cheese, extra buck for bacon.

Our server referred us to Abby... Apparently the manager. She was short, rude, accused me of "ordering the wrong thing", and was generally unwilling to help in any way.

The kicker is this... She said I "should have alerted the server when I got the wrong thing". I ordered a burger with 2 patties, 2 slices of cheese, bacon, and pickles. I got EXACTLY what the menu said I ordered, and I pointed to the exact item when interacting with our server during ordering.

Apparently they have 1/4, and 1/3 lb patties, and I was expected to bring a food scale and estimate the cooked weight, and alert my server if they screwed up... Per Abby.

Wasn't a fan of Friendly's before going in tonight, and won't be back... To this or...

As a 14 year old I walked into the store and went in line as a normal customer would, soon later an elderly couple went behind us in line and we had some small talk and we offered them to go in front of us, but they politely declined. Soon after the waitress behind the desk had black hair, she was slightly on the shorter side, came up to the desk and went to service the old folks behind first then states “The boys can wait” even the nice lady behind said to serve us first but the waitress completely ignored this. Me and my friend felt offended and violated as we are also paying customers for this friendly’s. Everytime we have come we have noticed we were being served with slight anger and disrespect, this is the last straw. I find this completely unacceptable and unprofessional, I further will not be attending this location unless the young lady that treated me wrong apologizes. I do will not accept this...

not a place i would choose or eat at regularly, but i am an organic and mostly vegan health fanatic so in all honesty its hard to find any place that would get 5 stars from me. i had soup and a dry sald because they didnt have extra virgin olive oil and vinegar. i highly doubt the soup was homemade but it was tasty, tomato basil i think. my grandson chose Friendlys for his birthday lunch. the kids loved it. they offer mostly sandwhiches, burgers, and fried food, salads. meatloaf if you consider that healthy. in my opinion it is a more expensive step up from fast food, it appears to be slightly better looking better quality, but just the same type of overall unhealthy menu. Not somewhere i would choose or eat regularly but as stated i let my grandson choose and we had a nice time, the salad was fresh the soup tasty but small portion on both. the waitress...