I just came from Wendy's I got 16.94 cent of food and they missed one of my double stack and I brought my food home and I went back because I noticed everything else was there but my double stack so I spoke with huleo which is the store manager and he asked me to look at my receipt and counted out five burgers and I said no sir there are six sandwiches and four fries and two nuggets and I express to him how my double stack was missing and I couldn't believe why he asked me why didn't I bring my food back and I stated because my kids where eating and he told me idc you should of still bring it back and the result at the end was me still leaving without my double stack so now I'm still think what would of happened if I brought all the food back it was going to be cold nasty food my thing if I brought all the food back was he going to give me my money back or was he going to think I was lying and took a sandwich out and lie about it smh worst Wendy's I have ever...
Read moreWhen first arrived to the intercom, I said hi, we have a mobile order- I gave them the name. The employee in which I spoke to asked as though he couldn't find the mobile order. He told me to wait a minute. I waited. I then repeated it again after I was asked about my order again. I then had to ask if he'd found my order. Yes, this guy sounded annoyed too!! Had he simply said, "Yes, I have your order, please pull up" everything would have went smoother. I've been here twice recently and BOTH times they forgot the sauce for my family's nuggets. The worse part about today is the fact that I asked the shift manager SPECIFICALLY before I left the drive thru window if the sauce was in the bag along with straws. "Yeah, yeah it's all in the bag", he says, seemingly annoyed at the question or still annoyed from the previous customer. This place and the attitude of the workers is getting worse. Absolute...
Read moreUsually the people are nice but I once came through the drive-thru with a coupon and read out the description and the coupon code. They said, “Ok.” I pulled up, and this lady didn’t put the coupon in and I told her that I had a coupon and gave it to her. She was like ok, then gave me the new total. After she swiped my card, she said I didn’t have enough money. Mind you, I had more than enough money in my card or I wouldn’t be going around buying food. The extra was actually the “coupon” that she didn’t put in. She looked very annoyed and was talking in Spanish to her coworkers, shaking her head, about the coupon. I felt humiliated throughout this ordeal. I work hard for my money and try to use coupons when available to save money. Never had this experience at...
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