SOMETHING WILL BE DONE *pending pics of this place and going back just to prove how GROSS AND SO UNSANITARY THIS PLACE IS !!!! wouldn't even give a one start review.... don't eat here until you see this place .... Only 2-3 workers there. Buffet is temporary closed. My family dined in to eat and cant believe how nasty this place was. No customers were there ( and I could see why ). The tables were filthy and not wiped, I had to wipe and disinfectant my own table to have somewhere to sit. My 5 year old had to use the bathroom while waiting for our food and the bathroom was disgusting as well. Had sewage water on the floor, garbage wasn't changed and over loaded, and couldn't even breathe in the place it smelt so bad. Like what are the workers even doing when there is no service ??? After ordering our 30 dollar bucket of food that came with a gallon bag for a drink .. we were told that they were out of the gallon bags and had to get 5 separate cups ( what a waste ) not only that, they were out of condements besides napkins and half of there fountain drinks were out !!!!! Took an HR for one order to be brought out. Just ridiculous !!! To top it off, we had to leave everything in the table upon leaving because the trash cans they had were over flowed too !!! THIS PLACE SHOULD BE SHUT DOWN IN HAMMOND AREA IF THIS IS HOW IT ALWAYS IS !!! I hate to leave this type of review but if anyone is worried about COVID-19.. think again before eating here. Should have taking pics and will go back just to see if there is any change and will add it to...
   Read moreWe just had an interesting trip to KFC in Hammond for lunch. I didn't receive a receipt with my purchase so making a comment to a corporate office is futile.
No exaggeration, the employee taking our order took 8 times of repeating it back to us incorrectly before someone else intervened. It was only 3 value meal dinners, with 3 drinks. Nothing specially ordered, no changes to the advertised menu.
We get to the window. We are asked to change our drink order because they are out of Pepsi, fine. Get asked 2 more times what we ordered. Since it was chicken tenders, you would think someone would ask if we wanted a sauce. Nope, but they did ask what drinks we wanted, again. We didn't want to cause more confusion, so we just asked for ketchup. We paid by card and got the heck out of there. I'll just hope my card was charged for an amount that is appropriate... because I don't honestly don't know what was happening in that place. As soon as we turn down the street, we both take a sip of our "should be" Sprite/Sierra Mist and spit it out. It was obviously out too, or else we were just served something toxic.
At some point, I started thinking this is one of those hidden camera shows where my patience is being tested, or maybe Chick-Fil-A is filming a documentary on...
   Read moreNormally these people are soooo nice and I LOVE coming here, but today I received nothing but snot from someone who claimed to be the manager on site. I am absolutely appalled at the way that I was treated today. When I pulled up to the order box, I stated that I didn't know what I wanted and that I needed a minute. Not even a minute later this guy is asking me, in an impatient voice, if I'm ready to order. I replied, that I didn't say that. When I was ready to order, he ignored me the first several times I tried to talk to him. Then had more attitude for me at the window. And he never once apologized for his behavior. He continued to argue with me at the window when I expressed that, that is NOT how you should treat your customers. When I tried to express that the people here are usually sooo nice and that I didn't understand the attitude, he closed the window on me while I was still talking. I think it will be quiet some time before I come back here again. I was actually starting to have a good day and this butthead ruined it.
Also, I am allergic to fake sweeteners. I ordered a Pepsi with light ice and got a diet Pepsi instead. Thank you sooo much for that...
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