Wendy's — Restaurant in Hampden Township

Today around 5:15pm I went to the drive thru. I waited a GOOD 15 mins in line. No problem. Didn't say anything about it. Made my order paid for it. Received my drinks and 2 were missing. Asked nicely if I can have them. The name on the receipt Clester got the drinks and gave them to me after checking my receipt. He started handing my order one bag every min or two. I made 4 meal order. 2 of the combos were made wrong but I didn't say a word. I was missing two combo fries too. He went to get them. I thought one of the smaller sandwiches was missing. I apologized and said I found it. I was just about to pull off and Chester said can you get out of my drive thru your holding the line up.

I was so shocked and thought I heard wrong. I said I waited in line just like everyone and never said a word. I paid money like everyone. The order was missing items and I said my order is wrong. Instead of asking for it to be fixed I didn't say a word. He said I made sure the order was right. I said no and it's still wrong but I'm not making a big deal.

I was about to drive off again and he said get out of my line. Like are you kidding I did nothing wrong to him.

How hurtful. I called and spoke to the manager Dave and he didn't want to listen and said bring back the sandwiches and I will fix them. I said I don't want to and he said I don't have time to talk to u right now.

I contacted corporate as well. How hurtful and rude. I was being nice and for both to say that I will never ever go back again. Chick FIL A is...

Went here to pick up a door dash order. Normally, a drive thru restaurant will have their lobby open, so us dashers don’t have to wait in a long line to pick up the food. This Wendy’s does not have an open lobby and I had to wait 20 extra minutes for an order I could’ve just walked in and grabbed. After receiving a call from the customer after dropping off his food, I was informed that he was missing $30 worth of food. While I was picking up the order, I asked the drive thru worker if everything was in the bag. He replied, yes have a good one. I called Wendy’s back, they didn’t answer. I called them back again, no answer. This happened five times before someone picked up. I politely explained what happened, and was met with some rude remarks from who ever answered the phone. “You should’ve checked to make sure all the items were there, loud sigh.” As a dasher, I can’t open a sealed bag and check myself, I rely on the workers to do this. I also explained how I had tried to call multiple times to ask what happened. She replied, “were super busy it’s quite annoying when you keep calling, thanks for making me answer this and waste my time.” I tried to politely explain that next time to make sure whoever hands the food out to make sure all the items are there, and that answering your phone is important to communicate with whoever is calling. She rudely hung up while I was trying to do this. If you are a dasher do not go here. It takes a lot of time to get the order, the workers are quite rude, and mess...

Let me set the scene for you. Me and my friend Jon have 30 minutes to find food and we are STARVING. And as we druve we see this glorious poster speak to us from just over the horizon.

"3 dollar son of baconator: Limited Time"

Now Jon and I KNEW that this was the only meal what could satisfy us now.

Upon entering the restaurant my eyes were drawn to the cashier Frances standing there menacingly. A deep feeling of dread washed over me with it filling me up with hopelessness. As I approached a counter something inside me screaming, a bad feeling sinking in my stomach. But at this moment I did not know why. Remembering why I was there my mood lifts and I proclaim that I would in fact like a son of baconator meal and would like it large. She asks if I would like anything else. Of course I decline as what I had ordered was feast enough for myself. I pay and step to the side.

Now Jon is ordering when it finally hits me. Frances just robbed me. I wanted one thing Mr. Wendy (I am a simple man after all) and that was a 3 dollar son of baconator. Now with the addition of other food I hadn't realized I was way overcharged!

Jon noticed before he had paid and begun to question the cashier.

"Are you guys not doing the 3 dollar deal"

"OH no that's a breakfast deal"

And then it finally lands. I stand there empty wallet in hand defeated. And Frances stands there mocking me... ME. Her face contorts into the very symbolism of greedy advertising and false hopes.

I did find the atmosphere to...