Ate here on Saturday and ordered some food to go. We had a lot of to go boxes so, we didn’t realize that we didn’t have our to go order. It was around 3 pm when we left so by the time we got home and realized we were missing our food, they were close. So I called back today (Monday) to let them know that we didn’t get the order. I was told to come in with my receipt and they would either give me my money back or the food. I get there and immediately they are on some bull. I spoke to the store manager and she tells me that the owner wants to talk to me. He comes and tells me that he will not give me the food nor my money back. Mind you, I spent over $30 for a steak pita and my cousin had a Philly steak. He tells me that he needs to look at the camera. He comes back 15 minutes later and tells me that he can’t tell what’s on the table. I explain to him that if it was a to go order, it would’ve looked like a to you order with the bag stapled etc. He refuses to give me the food or my money back. He was rude and had no customer service etiquette at all. He tries to give me $20 out of his wallet to cover the cost of gas coming to the store. I told him that was an insult because if you can give me $20 out of your wallet, you can give me the food that I ordered. I’ve never experienced such a lack of customer service in my life and will never visit this establishment again. Not only will I tell family and friends to boycott this place but will also tell you on social media not to go there unless you want to risk not getting what you ordered. They lied and cheated us out of our hard earned money.