TOOK MONEY FOR A SERVICE HE NEVER INTENDED ON PROVIDING!!!!! The owner Kris Hess was hired and paid in full for a wedding back in May 2025 through a catering company called Erie Catering & Events. He was contacted multiple times since December of there no longer being a wedding due to bride calling off the wedding and the groom and his parents who paid for everything stuck with thousands of dollars invested. After multiple tries to get in contact with the company finally got ahold of them and the contract said at their discretion. However Kris head failed to the parents of the groom who paid him in full up front that he shut the catering business down. He told them he’d try and book another event and give them money back. In regard to that he failed to mention that he wasn’t catering anymore that the grooms sister found out he quit doing so after she talked to multiple staff members at Alexander’s and Rosco’s Sports Bar & Grill that staff members said oh he doesn’t do that anymore he shut down months ago. Multiple staff members were talked to and said he’d be in contact, he was not. Hence this review, we want others to know so that if he decides to start catering he’s not a good fit due to TERRIBLE communication (could never get to reply ever), lied about giving money back and trying to book when he shut business down. He took money from a family he didn’t provide a service to that had no control over calling off a wedding. He truly was horrible to work with took the money and has not contacted anyone to return money from a service he didn’t provide knowing he was never going to try to schedule another event he was taking the money.
In response to the owners comment, the deposit not the entire full amount of the catering service that you didn’t provide nor would’ve had full amount till last deposit was due. They paid in full. Keeping an entire amount that large for a service you didn’t provide is awful on your part. He never contacted back from...
Read moreUpdate: Jeesh. They need to figure out their directtv live stream. It’s constantly glitchy. Barely worked at all tonight
Gave this place a second try. Thanks to kind management offering to make it right. Second time a little better but not overall impressed. $6 for 6 mac bites seemed a bit much. My quesadilla was burnt. Not much chicken. Didn’t come with sour cream as it was supposed to. Nor salsa. Had to ask. Our server:bartender clocked out and left without even telling us she was leaving and deferring our service to other staff. My friend enjoyed her breakfast burger but her fries were kinda burnt. Said it was really good. Overall 3 stars because I like ambiance and laid back environment. Nice seating. Plenty of TVs to watch. Def a fun place to watch a game. So far anything but a burger has been not too impressive for price. . Original review; Overall the server was great, very polite, her name was Abby. We were definitely disappointed with the food, fries came out burnt and the appetizer of nachos did not have much loaded feta balsamic topping, for the price of $13. My cheesesteak was OK, not a ton of meat or onions and peppers. Also messed up my partners order by incorrect side and still charged her extra for it… short yuenling pricey at $3.50 draft. Apparently they had only one cook tonight so I gave them the benefit of the doubt however not too happy with quality of food. TVs we’re also lagging and clipping entire game from their peacock streaming service which was annoying. Would appreciate a gift card or something to try again. Overall a beautiful venue. Tons of space! Great soft lighting. Would like to host a karaoke night there or even dance lessons if they need someone to help put on a weekly event. They also have a super spacious upstairs for party rentals. Just disappointed by food...
Read moreI wish that I could review the food, but we didn't even get that far. My wife and I walked in on Monday, 11/20 at around 7pm and were greeted by a sign that said "go to the bar for seating". No problem, we walked to the bar and after waiting a few minutes were approached by a frazzled looking bartender who asked us what name our to go order was under. I explained we were there to sit and eat and she responded "oh ok, just sit anywhere you want". We said ok then moved our way to a booth towards the back of the bar area with a good view of the large TV screen as we anticipated staying a bit and watching some Monday night football with drinks and food. We sat in our booth and chatted for about 15 minutes not really caring too much that we weren't served yet as we weren't in any major hurry. We then sat about another 15 minutes (30 total now) and a male waiter comes to a table right across from ours that previously had a group sitting at it and begins clearing it. There's no way he didn't see us. Completely ignored us, and then walked away just to 5 minutes later bring out an order of food for another table in the area. At this point my wife and I decided to leave and walked out without any acknowledgement at all from the Roscoe's staff since about 35 minutes earlier when I told the bar tender we were there to eat. Instead we took our business down the street to Harbor House, where we were promptly seated and treated like they actually...
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