KFC — Restaurant in Harmar Township

Horrible service, first off it was 6pm when we went through drive thru. We pull up to the speaker and I tried to order a pot pie was told they sold out, you mean to tell me with 4 hours remaining that they are open they could not make more pot pies and btw this isn't the first time I heard this. The New Kensingtons location is also guilty of this. I could understand if it was one hour to closing but 4 hours come on oh but it gets better. Then we try to order French fries and are told sorry we're out of those. How in the world do you run out of your most popular side guess someone needs to learn to order inventory better. Then we ask for chicken Littles, but I am sure you guessed it yet again out of the buns to make the chicken Littles. We did order nuggets which were OK did not get all the sauces we requested, had to ask him again before we left and he just grabbed a few and gave to us. I ordered a 3piece chicken combo big box meal. I asked if I could get all chicken legs in orignal recipe guess what that didn't happen. I recieved 1 chicken leg and 2 thighs. The thighs were not cooked well, you could see the breading wasn't completely crisp in fact all 3 pieces were soggy. The only thing I enjoyed was the mashed potatoes and the coleslaw. I really hope someone from corporate reads this cause both the Harmarville and the New Kensington PA locations...

It started off bad with a cashier we couldn't hear & went downhill from there. After placing our order (to go) we were told they were out of what should have been 1/2 of our order!!! Someone told us it would be about 8 1/2 minutes until it's ready so we said we would wait. One girl tells us she will give us ALL fresh chicken when it's ready & another tells us she put our sides in a warmer. When the chicken was finally ready they packaged up our order. When we got home and opened it up WOW were we disappointed.....almost all of the breading was coming off the chicken & there was quite a bit of grease in the bottom of the bucket. We all got really sick from all that grease. Also we didn't receive the pieces of chicken that were advertised (2 of each plus an additional breast I can't recall the last piece). Now most would have been happy to receive 6 breast but when you have kids that like dark meat it causes a problem. We ordered the promo because it had the pieces that were perfect. IT WAS A DISASTROUS DINNER AND...

9/25/25 @ 12:10. I ordered the four piece meal and an extra side of mac and cheese thru the drive thru. It's a 20-minute drive for me and never thought to check the bag. We did not get the 2 mashed potatoes or the macaroni and cheese. When I called to let them know he just said well come on down it's here. I'm not going to pick up food that's over a half an hour old in their window, and I told him that I was 20 minutes away. Then he says well, you can stop in and we will replace it for you another time. Really I'm pretty sure most people would like to have chicken with their mashed potatoes and macaroni and cheese. He went to hang up never telling me how they would know who I was. I had to ask him. He was not very nice on the phone at all and frankly sounded annoyed that he had to talk to me. I understand mistakes happen but the fact that he could not even say he was sorry for the inconvenience was really inappropriate and rude for a business. I will say the chicken and biscuits that we did...