We had saved our hunger for Crawdaddys on a road-trip from Canada.
Crawdaddys is clearly an important part of the Harrisburg jazz community, and community at large. This review is not to take away from any of that, nor is it to tell people to not patronize the establishment. This is more to let the owners know that aside from what we experienced (to follow), the table on our one side told us they ate BEFORE they came to the restaurant due to all its well-known issues and the couple on our other side had their drinks overlooked and didn't put in their food order until well after we had ordered, even though they were there first.
Despite both tables having two people each, the server brought one glass of water for our table and one glass of water for the table next to us because she "only has two hands". Why not two glasses for each table, one after the other? We only received the second glass of water after several attempts at eye contact with the server.
We ordered our food, which included collard greens and sweet potato. When the food arrived, there were no collard greens nor any sweet potatoes. The sever: "Oh yea, I forgot to tell you we are out of those." So not only did she fail to tell us before we ordered but after as well, when the kitchen undoubtedly / hopefully informed her that those items were not available. So when the food arrived, the kitchen had arbitrarily chosen what side to provide without ever asking us. Instead of collard greens, I received four pieces of asparagus, one of which was burnt and the thickness of a fishing line. I accepted it. My dining companion sent his dish back with new side choices. The server then brought back a plate with nothing but a piece of fish on it. No sides. The server: "Just start with this for now." Who speaks to customers like that? He ended up cancelling his order. I gobbled my food down with my companion having nothing to eat so we could rush out of there so he could eat at another restaurant before they closed.
The server was totally nonchalant about mistake after mistake. The kitchen must have taken us for a joke to send a lone piece of fish on a plate.
Terrible service - probably exacerbated by understaffing - and a negligent kitchen.
We were so looking forward to our visit and not only left disappointed, but angered by the...
Read moreFound this place looking for a new place to eat. While I question the quality for its location being on 6th street. I was a bit hesitant. Then getting there and seeing poor parking. I was going to keep driving. But the online menu tempted southern catfish.. just the thought that some inner city northern restaurant would even hint at southern food was not only a joke, but a insult to southern food.. I had to see. While walking in. I felt a mild white guy walking into a deep south southern Baptist church. But the staff. Was in a word. Amazing. I was seated and chatted with like I was family. I ordered the catfish breakfast. And folks, those who follow my food blog, know I am a catfish junkie. And this place.. lord, I swear, made me feel ashamed for questioning the food. Upon tasting the fish, I felt like I was back home down south. It was seasoned perfect, the fish light and flaky. The soft jazz was at a perfect tone. I can not express enough how this place is in the wrong part of town not to mention the wrong state. While talking to my wonderful waitress Kammi. Found out it was family owned. I didn't meet her grandfather who started this restaurant. But I love the old guy. The corn bread.. it's real corn bread. Soft,moist, sweet. Folks up north don't have no clue of good corn bread.. this would give my own grandparents a good run.. so good, so good.
As I said, this place is not without faults. Noticed a leak bucket in the ceiling, but the place was southern clean... don't know what that means.. go there. Sit, look at your table,the floor,the staff. Higher class places in the city should be ashamed. But sadly While the food was almost perfect. They did show they're northern side.. the grits. If you had honest grits..and love them. This was the only downside.. They're instant.. if not instant, definitely microwaved. No butter on them either. I know, that be enough to call it a day and leave. But it's the north, I was grateful they made the attempt. But they made it up fully with the bacon. The bacon is thick cut. Thick. Like a good southern girls thighs and just as yummy. They also have a capt. Crutch French toast. And it will bring you closer to the God of your choice. That good. So, if in Harrisburg.. skip all the other places, and hit this place up. You will...
Read moreWell I honestly don't know where to begin. I would love to give them a negative rating, but its not an option. A friend of mine rented the rooftop to have a Masquerade event 7/13/19. An upscale party with live male entertainment. On the day before the party (7/12/19) and two days after she finished paying for EVERYTHING in full, they informed her that the dancers weren't allowed; admitting that they changed their minds due to wanting to protect their image. Refused to give her partial payment back even though it was their decision to change the terms of agreement.
The party was set for 8pm-12am. Throughout the night random staff members were walking through her event, one person that may have lived in the building came and brought their dog. Their DOG! Keep in mind that she had to pay for four security guards that were also mingling rather than securing her party. One guard decided to make a plate of food for himself without asking. When questioned by the host of the party his response was, "well you rather it just go to waste?". Just ghetto behavior smh. Sn: The food was in warming trays which were not warm. Pathetic.
At 11pm they asked us to turn down the music to a whisper. The staff began to break down the bar SHE PAID FOR even though last call was not until 11:30pm. For the next hour, 3 staff members walked around shining flashlights in our faces and all over the rooftop looking for a lost set of keys. Ridiculous.
At 12am, we're still cleaning up and now they're rushing us. Apparently we were expected to finish the party and clean up by 12. How? Smh. Not one staff member offered any assitance. Rather, just continued to rush us. The server that attended the party, after watching myself and the host struggle to move 60 chairs and 8 huge tables alone, decided to say, " I would've helped but I had others things to do and I like to get paid for my help. Ok. Shut up then.
When we finally get everything downstairs and out of the building, the same server asks us almost mockingly if we needed help with anything else. Insert blank stare here Its obvious that we're done so what the hell is he talking for.
The entire experience was insane. They were not at all hospitable. Very...
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