We were moving our son from Missouri to Arkansas and thought we would pick up some donuts along the way. I placed the order the day before and swung in first thing the next morning. My order was there waiting and they assured me it was all there. They weren't very friendly and acted like I was inconveniencing them by asking questions about my order. When we got to our destination and into our order we soon realized that half of our donuts were the wrong ones and they had also forgotten other items. When we called to explain what had happened the only response was "sorry, we close in an hour". I then reached out to shipley's corporate just to tell them about my experience and that I wasn't even interested in anything back and got no response. I will never be going there again and strongly suggest people think twice before...
   Read moreLove ‘em, Love ‘em, Love ‘em!! Several types of Kolaches to choose from - a wonderful protein/donut combination.
Wonderful customer service! I was craving iced /sprinkled donuts. They were all out, but had donuts in the back. The baker took the time to ice and sprinkle donuts so I could have some. He even asked me what color icing I wanted. Thank you!
The drive through business is as popular as the walk-in business. They also take special orders. The owners said to call in advance and they will make what you need and have it ready for you...
   Read moreNot the same quality I experienced at the Shipley franchise stores in Texas. Place is kind of dinky & pretty dirty. All the smudged glass and shiny surfaces reminded me of windows at a daycare. (Also, someone forgot to put custard inside the Long Johns.) The kolache looked weird but tasted ok & I didn't get sick, so that's a plus. 🤷 Still, one donut, one kolache, and an apple juice for almost $10, It was definitely not worth that much. Won't be going back...
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