L BAR — Restaurant in Hartford

Mix feelings about this places. The bartender was average. The drink prices are normal for a hotel bar. We ordered a salad with the chicken and clam Chaidez. The soup was delicious but the chicken was not tasty at all. Hard to even cut with knife. The manager was nice and aware and without us even saying anything, came to see how is the food (the server never checked on us, busy at the bar). I was not planning to ask for another one but he insisted. They brought another grilled chicken but unfortunately still not tasty and again rough. I had 3 grilled chicken breast on the plate and didn’t eat any of them. We decided to not mention anything again. But he came and check on us. He offered to remove it from the bill but I have already paid for it. So he offered us free drinks. I guess if you are there to have drinks and network great place but food was underwhelming for us. So I guess food was 2m3 stars but manager made...

The L Bar isn’t a bad spot to grab a drink during a convention and catch up with or meet new people. In fact, that is it’s highlight. Unfortunately, its drinks also tend to be quite expensive compared to the many other places to drink and chat in and around downtown Hartford.

It also can get very busy at the bar proper and although there are tables it has never struck me as the best in terms of service and satisfaction.

The setting is pretty neat and contemporary; it’s a chic little corner cut off from the hotel proper, but it’s not much and is more geared toward hotel guests and convention attendees than to someone looking to have fun in the city. Because of that purpose, it is overpriced and not my favorite spot to go — again, unless there is a convention or event going on in which case it can have quite a bit of pop to it, so to speak. But there’s no live music nor interesting eats, so in that respect...

Because poor service ruins everything. Waiting 20 minutes to receive first a new cup without ice and ultimately a refund. Refund handled by two managers who didn't need anything from me, just to use a different computer internally. Cassidy could have simply stated the refund on an over charged lemonade drink 6 oz cup full of ice, was completed. A simply asked for a drink without ice. Continued to wait for the hostesses Cassidy to pour a new drink after waiting on at least five consumers, even one that she waited for to taste a drink. 20 minutes later Extremely rude hostesses, no thank you. And I've frequently have lunch and breakfast at this hotel. Never an encounter of this nature. Hopefully the next experience and customs service is better, because today was absolutely...