Woodland Pizza Restaurant — Restaurant in Hartford

This pizza place is so beyond unprofessional they threatened to call the cops on me upon delivery because I had called to place an order but my card had been glitchy lately with certain transactions so I had asked the person I talked to if he could tell me if it goes through before hanging up and as it did what I expected he hung up the phone at that point then I had asked a kind family member to use there card as mine was glitching and I'd reimburse them they said ok then I decided to place the order online as it was easier and the man already was rude as I spoke to him before then as they arrived they threatened to call the cops then as we called to see what for they kept hanging up until we called from a different number then they answered and tried getting our info an started talking very aggressively... what ever staff they have or drivers they are all unprofessional as all hell not cool get your staff together plz not a good...

Customer service is really bad. This guy in the phone took my order and hung up on me with out verifying my payment. Then I call again and ask if it went through then hung up on me . Then I called again and said hey I just called twice. He’s like yes. I said I called and ordered and told him my order and then he interrupted and said ok I told you I’ll call if I have a problem with card and I was like yes but he just said okay thank you and hung up. I was gonna cancel my order as I felt he was really rude dispute me calling three time to verify payment and the last call to cancel so I just canceled my card so I don’t get charged for the pizza as they are not good listeners. If you guys see this I’m sorry but you need to learn to listen because some of us do like to make sure everything is in order specially when it’s about our payments. Well good luck because I will not order from here ever unless they improve their interaction with...

What a terrible experience, which is odd because we’ve ordered here before. We ordered a pizza and gave all our info for delivery. An hour passes by and we get a call from the delivery driver saying they don’t deliver to our address when we’ve clearly ordered here before. We call the shop and the guy who answers the phone tells me they do deliver to my area and the driver is on his way. It then gets to TWO HOURS since I placed the order so we call and the guy takes everything he said back and says that they don’t deliver to our area, when THEYVE DELIVERED TO US BEFORE. We ended up canceling the order but it was a lot of back and forth. Horrible customer service, not professional at all. They’re quick to charge but won’t give a call as to what’s going on with our order.If we didn’t call them we would have been waiting for that pizza all day. Won’t be...