I went through the drive through like I usually do and ordered my food! I had ordered a beef burrito no onions and for the 3rd time in a row they gave me a Bean Burrito! . I usually don't make too much of a deal and just go back and have it corrected! .. But I went back and told them their mistake and 'why does this happen all the time'? I also told them I wanted the correct item and my money back to on said item! He immediately got defensive and rude! He shut the drive thru window and talked to his crew briefly! I seen inside a couple workers had smirks on their face and seemed to think it was funny! He came back to the window and was still his unprofessional self and said he'll refund the whole ticket but not make the beef Burrito and to come back around to the order board! .. I said no I want my order now and why can you not do that?. He pretty much shut the window after he refunded my ticket and I went to Amigos for my beef burrito! I use to eat here all the time since the 1980's! No more business from me here again! Unprofessionalism and rudeness doesn't...
Read moreJust got through going through the drive through here and ordered my food! I ordered a beef burrito with no onions with my order .and for the 3rd time they gave me a bean Burrito again! The other times I never made too much of a deal of it but this time I went back and asked for the correct item back plus a refund on said item! I asked them why do they keep on giving me a bean Burrito everytime I ordered one ..the man gor real hasty and upset and and shut the window and talked to his crew and came back and said he couldn't make the beef Burrito but gave me a refund on the whole order of the ticket and to come back around and order the beef burrito! I said I want the item now he said sorry I can't! ..He shut the window again.. and I drove to Amigos and got my beef Burrito! Thank you very much Taco Johns you just lost my business!! Your attitude was a BIG turnoff! I've eaten there since the 1980s never this one again!! .. Your Unprofessionalism was not right! The workers in the back giggling is...
Read moreThey don’t know how to be consistent with the hours they provide online about when they are open and close. Even going there and waiting over 10 min they decide to say they are closed or don’t bother saying they are close when you can visibly see the workers when you go to leave the driveway. I think the management team should get together about hours and stay to them as well as, making sure there employees/associates don’t try to jump the gun to close/ clean up everything early. Also half the time they make the beef and meat burrito like it should or it turns out where it almost comes apart completely from just unwrapping it.Total side note I also think they should bring back...
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