Dear Bob's Boston Pizza,

I recently had the opportunity to try your pizza in Kailua, and I must say that I was disappointed with the overall experience. While I appreciate your effort in creating a unique Boston-style pizza, I found it to be lacking in quality compared to other pizza options, even including Pizza Hut Express inside Target.

What struck me the most was the attitude and demeanor of your employees. They seemed to carry themselves as if they were working at a top-notch pizza establishment, yet the pizza itself did not live up to those expectations. It is disheartening to encounter a sense of entitlement and rudeness from staff members who should be passionate about pizza and providing excellent service.

As someone who has experienced truly exceptional pizza, I couldn't help but notice the shortcomings of Bob's Boston Pizza. The sauce, touted as being unique with a hint of sweetness, did not compensate for the overall lackluster flavor and quality of the pizza. It is perplexing that a place claiming to represent Boston-style pizza falls short when compared to renowned pizza cities like New York and New Haven.

I urge you to reconsider your approach and strive for higher standards in both the quality of your pizza and the customer service provided by your employees. It is important to recognize the impact that these factors have on the perception of your establishment. Rather than portraying a false sense of superiority, focusing on genuine improvement and delivering an exceptional pizza experience should be the priority.

Sincerely, Tiaga Nidhan