Jersey Mike's Subs — Restaurant in Hawaii

The 808's second Jersey Mike's location opened up on the Valley Isle at the Maui Lani Shopping Center on 8/30/17.

ATMOSPHERE: I could smell the meats being grilled as I approached! The inside is small with just a few seats but more are available outside, shared with other businesses.

MENU: Cold subs, cheese steaks, chicken cheese steaks, salads, cookies, brownies, catering.

FOOD: Big Kahuna Cheese Steak The regular size was a good 8" long. The un-toasted white bread was amazingly soft and chewy, worlds better than Subway. The thinly-sliced meat was tender, seasoned and cooked perfectly. Toppings were grilled mushrooms, grilled onions, grilled red/green bells and melted white American cheese. I axed the jalapeños. Very tasty combination. Definitely get some chips to accompany.

Jersey Shore's Favorite Fast forward a few days and my spouse wanted to try this place so I got to try a cold sub. Having just two meats, ham and cappacuolo (similar in taste to prosciutto but is from the neck/shoulder of the pig) sounded minuscule but was actually very fulfilling. I got it "Mike's Way" which includes onions that I nixed, lettuce, tomatoes, red wine vinegar, olive oil and spices (I think it was basil or oregano that was sprinkled on). I also added pickles and mayo. The way they poured on the vinegar and olive oil was like a floodgate opened. I thought for sure the bread would be soaked but thankfully it wasn't. While it did make for an oily mess while handling the sandwich, I loved the flavor, which wasn't overly vinegary either. Another yum's up!

20 - Grilled Pastrami Reuben My second hot sub was even better than the first! The pastrami was fresh and perfectly portioned to the super soft bread that was lathered with Swiss cheese, sauerkraut and Thousand Island dressing. My only mission is to find the right flavor of potato chips to go with this sucker. Highly recommended!

SERVICE: Friendly and efficient.

TIP: What sets these guys apart from say Subway, is that they slice their sandwich meats like a deli. They're not prepackaged and sitting in deli tissue papers.

OVERALL: Welcome to Maui, Jersey Mike's! Nice addition to the central valley's dining choices. Pricier but...

It’s our weekly Ross Tuesday shopping adventure & we worked up an appetite wandering the isles. The three of us ended up picking Jersey Mike’s Subs thinking a sandwich would be quick & perfect for lunch. It was noon when we arrived. There were a few customers already working on getting their sandwiches made. A couple walked in behind us but we let them go ahead while we waited for our driver to park. Once she came in we were next in line to order & the lunch rush line started to form behind us leading to the door. The lady writing down our order didn’t seem very friendly & was more interested in rushing the orders just to get the line down. When it was my turn to order I asked for a mini number 10 tuna fish sandwich on rosemary Parmesan bread. She asked if there were any other sandwiches & I asked if I could do mikes way plus add banana peppers before she cut me off. She said she was just writing down our order & the girls on the line will take my sandwich requests. So I said ok & we all waited for our sandwiches to start being made. It looked like some people may have been training so the sandwiches got backed up. The people behind us ended up getting their orders first. The person in our group paid before our orders were completed. Except when the lady came to help finish our sandwiches I started to tell her again that I wanted it mikes way but to also add banana peppers, bacon, cheese & avocado. She said that was extra & she should have gotten that in the beginning of our order because she didn’t charge us for it. I said I tried to tell you in the beginning but you were rushing our order saying the line would handle it. Overall it was just an uncomfortable experience. Even the couple behind me didn’t know what to say other then at least the sandwich looks like it will be tasty enough to make up for the awkward interaction.

Pro tip: If you want to enjoy your Jersey Mike’s experience I’d recommend not going during their lunch or dinner rush. Or just have someone else pick up your order so you don’t have to go through that hassle. Phone or online orders might make the whole ordering process easier too.

Good...

This specific location is terrible. They will literally never get your order 100% correct. There is always some little thing wrong, and it feels like an absolute slap in the face when you’re paying over $20 for a damn sandwich alone. Sandwich on the wrong bread, forgot to add jalapeños, didn’t put the chipotle mayo on a cheesesteak, etc. It’s always little things, the kinds of things where you can’t reasonably ask for a whole refund but will certainly alter your enjoyment of the meal. God forbid you were just picking the food up and bringing it back to your office for lunch or something, what are you going to do then? Are you really going to leave your office just to go all the way back to cause a scene and tell the cashier that they forgot to put chipotle mayo on your chipotle cheesesteak? Should you be forced to demean employees by watching them like a hawk while they make your food?

If I’m paying $20 for a sandwich then damn it I want my...