D'Carbon Hawthorne — Restaurant in Hawthorne

CAUTION BEWARE!

I write this review in english even though all my interactions were in spanish, I think of people like my wife who are not spanish speakers and will be easily taken advantage of in a place like this.

Even before entering you are greeted with valet parking with no alternatives. There is no street parking and the valet lot is an attached lot that you can easily park your car in yourself. This has become a common theme in similar restaurants (Noches de Colombia, La Fortaleza etc)

Upon entering my group of 7 was greeted with a DJ blasting deafening music, so loud that my apple watch was constantly warned me of damage to my hearing because of the sound. I like to eat out to have a nice conversation with friends and to have a nice time. This place is a restaurant cosplaying as a club, be warned.

The menu is an ipad. Cool if it was 2015 but its old outdated and annoying to navigate. This is important and I will touch on this again; at the bottom of the menu it clearly states "A miniumum of 18% gratuity will be added to all parties."

The food is OK. If you want better flavor visit small mom and pop restaurants in downtown paterson where you will be WOW'd. Be careful what you order, there are frequent up-charges present and always ASK FOR THE PRICE. Ordering "Lomo" you might be asked "do you want the premium meat?" Ordering a drink maybe it comes with a "special shot." If a side is casually thrown in as an option, it is not included in the price and you will pay an additional $5+ per item easily.

Here is where the big issue lies. Upon receiving the bill after eating our mediocre meal in a mediocre club and barely enjoying the presence of my friends I made the mistake of trusting people. I instantly placed my card in the bill and waited for it to be taken to be charged, luckily someone from my party looked at the bill and noticed TWO GRATUITY CHARGES, 18% and 20% added to the bill.

When asked about the discrepancy the waitress made it seem like we were an inconvenience. I would like to believe in the best of people but seeing the pattern of predatory practices it is not hard for me to believe that these mistakes happen often. The corrected bill came back; remember what the menu said about 18% gratuity, well, the bill came back with 20% already added on. When confronted the waitress said that for groups larger than 6 the tip is 20%. I asked "where is this explicitly stated?" this was my mistake. She instantly got on the offense and refused to hear anything of what I was saying. I asked for a manager, she refused to come the first two times but when she finally made her grand entrance, she came in with an iPad in hand ready to debunk anything I was about to say. After a flimsy argument about 18% is the minimum and they can charge what they like at the moment based on service, she made us feel like we were hurting the people working there and that we were unruly guests. This was the first time I ever encountered a manager who could care less of our experience and was more interested in returning to her meal.

Now I understand how this review can read as a privileged individual and I should just pay the 2% difference, but I ask you to think of the principle. If my wife were taken for a ride like this and not able to understand let alone defend herself, it would make me feel so hurt for her.

Please double check everything at the restaurant, it is mediocre and if you like flashy lights with fake plants, bring a sandwich to the fake plant section at ikea. I guarantee you will have a better time.

These places need to do better and stop treating their customers like...

We recently visited Carbon Restaurant and had mixed feelings about the experience. Let me start by saying the staff were wonderful—very kind, welcoming, and accommodating. Their Croatian hospitality really stood out and made us feel at home.

The food was also excellent. Everything we ordered was well-prepared and full of flavor. We love exploring new restaurants, and Carbon had the potential to be one of our regular spots.

However, the ambience was a major issue. There was a live DJ playing music, which could have been a great touch—but the volume was extremely loud. And I don’t mean just a bit too high. I’ve been to many restaurants, lounges, and clubs, and this was by far the loudest music I’ve ever encountered in a dining setting. It made conversation nearly impossible and took away from the overall enjoyment of the evening.

We politely approached the staff twice to ask if the volume could be turned down a little, but they told us there was nothing they could do. That was disappointing.

Unfortunately, the noise level was such a negative factor that, despite the great food and service, I wouldn’t return. It’s a shame because the place has a lot of potential, but for now, I can’t recommend it if you’re hoping for a comfortable...

This by far has to be the worst Peruvian food I’ve ever had . The spot is nice but that’s all it is . I walked in the waitress brung me to 2 different tables that were already occupied . I even asked her if she was confused . The drinks were ok!!!! Now for appetizers I had yuka a la huacaina, it was fair but cold . I had ceviche de marisco and chorros a la chalaca. First spoon of ceviche I realized it was salty when I say salty I mean salty and so was the Chorros. I said maybe adding a little lime will help but it sure didn’t . The waitress comes around and ask how is it . I expressed to her it’s extremely salty and she did absolutely nothing about it , took the plates , went on lunch and I saw her when I was leaving again . When I got to the car my ear was hurting and my head . Sure enough my blood pressure was at an all time high and I don’t suffer from that . I made it home with a headache earache and a stomachache . To say the least my stomach was bad for the rest of the night and the following day . I will not be recommending this place or coming back . Peruvians don’t even cook with much salt so i don’t even know how this has...