Robeks Fresh Juices & Smoothies — Restaurant in Hawthorne

I hate having to give a bad review of a place I love getting food from. This establishment is giving Robek’s a very bad name. I also see I’m not alone in feeling this way from reading a few other reviews here. This morning was my third and worst customer service experience over the phone. I called to request that they not place an excessive amount of red pepper flakes on my avocado toast, as has happened the last 3 orders. I was cutoff mid sentence by the owner numerous times. She was very terse and short each time I tried to respond. I really hope they get it together over there, I love the products. I would have canceled my order just off principle of poor treatment over the phone, but would have lost all of almost $40 except for $1.50.

I suggest the owner hire a customer service expert and also stop telling people you’re the owner when you speak to them, you’re hurting your business, because your customer service is bottom rung. Invest in an expert, step back from managing.

⛔️🚫PLEASE DO NOT TAKE BEING SHORT STAFFED OUT ON US WHO PAY...

Almost not sure where to start. Ever patronize a business and come away completely surprised by the experience? It happens to me every time I visit this store. Who knew that young people could be so professional? I have a standing order...Large green drink with a shot of lemon juice and a shot of ginger. WOW! I also love the peanut butter and banana sandwich with chia seeds. Didn't know you could prepare a peanut butter sandwich and present it like a gourmet dish. In fact the food presentation in general...no matter what you order looks like a 4 star restaurant. I highly recommend this place. In fact if you come away dissatisfied. I'll reimburse your...

If I could put Zero stars I would. The foods and everything in general is ok but the service between manager and employers is awful. While I was getting my order I noticed that the manager/owner of this location was constantly calling employees at work hours and being rude toward employers. Personally I believe that the manager/ owner is un organized due to the fact that they do not train their employers properly so they are always bumping heads and tasks. A good owner makes good employees but most of them don't even look...