Domino's Pizza — Restaurant in Hayward

Ordered a pizza online, it never arrives. We call and it turns out the driver delivered it to the wrong place, and instead of offering to remake one they say they'll go and TRY TO GET THE PIZZA BACK FROM THE WRONG APARTMENT. After that fails they say they can make another but we have to go in and get it ourselves (fine, whatever, we just want our food) and when we get there the manager argues with us about how we put in the wrong address (we triple checked, we did not). While giving us our food he looks straight at my black partner and says HE CALLED THE POLICE SO WE WOULDN'T HASSLE THEM. Like he's afraid THEY'RE going to cause trouble so he throws that out. Then once we got home we realized that one of the pizzas had been made with jalapeños, which we didn't order, that were (partially) picked off. So unless you want to jump through hoops to not get ripped off and then get racially profiled, don't bother trying to order from this place. I would give it a flat...

messed up our order, refused to refund the money, almost got in a fight, didn't give us a receipt, refused to give me his name either. it was some Arab guy with glasses who was supposedly the manager, absolutely the worst customer service ever.... this guy needs to get fired.... seriously hope domino's reads the reviews of this place and seriously re evaluate the crappy people they are hiring.... ended up stiffing us in the end, oh and they charge 1$ per sauce.... for a crappy little cup of sauce.... I usually try and get little ceasars but this place was open.... never ever ever again. Domino's lost me and my 2 friends as customers for life and I will try my hardest to spread the horror story of dealing with this and to never go to domino's again because of the crappy employees they hire..

PS, this was over a medium cheese pizza that this guy put extra mushrooms on and refused to realize that it was his fault..... absolutely...

I ordered from Domino’s yesterday for my boys, and they ended up with severe food poisoning after eating the pizza. They have been vomiting and experiencing diarrhea throughout the night and into today, forcing them to miss school.

I called this morning and spoke with the manager, who was extremely defensive about the freshness of their food. I explained that this was the only meal my sons had for dinner, and now I have to miss work to take them to the doctor tomorrow. While she refunded my money, that’s not the issue—I care about the safety and health of my children, and there was absolutely no accountability from Domino’s.

We usually order from this location every week, but whatever happened with the food yesterday made my kids so sick that they can’t even keep liquids down. This is completely unacceptable, and we will never eat...