Downtown Deli & Coffee Company — Restaurant in Hemet

Not feeling good today, and all I wanted was a really good sandwich. Mission accomplished. We recently moved to Hemet and have yet to find favorites when it comes to food establishments, Downtown Deli definitely made my list. I ordered the Turkey BLT Avocado and Cheese with a side of potato salad, my daughter ordered a classic BLT with Avocado. The total was almost $40, so I was a little shocked at that and thought, this sandwich better be worth it. It was!! It was about a 15 minute wait before our order was ready and we were on our way home. I was actually really excited to open up the takeout box and get a look at this sandwich. Let me tell you, the sandwiches are HUGE! The first bite was full of just absolutely great flavor, honestly the BEST sandwich I've ever had!! The blend of salt, pepper, and oregano mixed with the avocado and fresh produce was just so freaking good. The potato salad was almost as good as my mamas and that says ALOT! It was just really so good. I thought 15 minutes was a long wait, but now I get it. These sandwiches are made with love and pride and you can taste it. During those 15 minutes I took some time to learn about the owner of the Deli, Stephen. I had to hold back tears after learning about how involved he was with his community and how loved he was by the community. He passed in 2019 and I'm just really happy that his legacy is being carried on. He would be so proud of the great job you are all doing at Downtown Deli, such a welcoming atmosphere, built with love for sure. I highly, highly recommend...

This rating is solely based on the very attentive and exceptional service performed by Cynthia and Todd on Monday April 17th around 12pm. My family rarely has time to see each other we decided as San Jacinto locals and good neighbors to try this gem in our historic town. We all hold jobs in customer service. One of your workers made it extremely uncomfortable to order or to even ask what specialty or drink was recommended. Cynthia took over and took our order. The other girl just stared and showed great impatience didn't respond to questions of the menu. The same girl gave my younger sister attitude when she asked for her money back and even made it uncomfortable to get her money back. I never quite understood just how valuable and satisfying a helpful and grateful personality is until yesterday. I left hungry and frankly disappointed I didn't spend my intended time with a family in a part of the city near and dear to my heart and stomach over sub par service by one person. We don't ask for freebies or refunds but we hope you let your staff know just how pivotal a meal can be to someone's day. I hope Cynthia continues to smile and enjoy her employment as I'm sure other companies would be thrilled to recruit such a friendly and attentive person as a...

Been here a few times, it's been decent enough but I don't think I'm gonna go back anymore. There was a misinterpretation on our part when they said there was an ingredient missing to make one of our drinks, so they offered a replacement or a refund. Thinking it was my partner's drink, he asked for something else. It turned out to be mine, which was alright, but regardless both our drinks seemed really off. Mine tasted like sugared milk and his tasted more like hot chocolate than a mocha, as if the coffee was excluded entirely from both drinks. My replacement drink was a macchatio and was almost completely white except for a tad bit of browning from the syrup. We decided that we wanted a refund on my drink, my partner realized his was way too sweet to consume. The gal with colored hair offered another replacement drink, I said no I just want the refund. She got visibly upset and instead of just giving us the exact amount paid to be fair, she just has the tall cashier guy throw $6 and walks away without another word. He was at least courteous to wish us a good rest of our day. We had just gone in a week or so before and were content with what we got, so idk what was going on this particular night. Sorry guys, we've just got better...