This Farmer Boys use to be great. But now the last 2 times I have gone, I have been very disappointed with everything. About 3 months ago, my party and I went in for lunch, very excited about dining in a place we love so much. But WOW, had things changed. There were 4 of us and not one of us was happy. Not one order came out right, a d it tasted terrible. Ask to see management, and it took forever for her to get to us. I think we were 4th in line, that's how many complaints they had. Ok granted they had new staff, including the manager. So gave them another chance today. Drive through. UGH, still horrible. I ordered a egg, bacon, cheese muffin. Ask about fried Zucchini, they only on one size , 4 pieces. I told the girl, "oh that is to much" I'll just take the muffin." She said will that be all? I she yes, she mumbled the order and price. I said excuse me I didn't hear you. She was gone. I sat there for 30 seconds, said excuse me, no answer, so I moved up for the next person to place there order. Not happy, not knowing how much my bill was going to be. The line was long, waited, waited and waited. It was busy, my thought at least the food will be fresh. When I finally got to the window. I had somewhat calmed down. Ready to pay, she said as I was handing her the card, "$10.... still did not understand d what she said, and before I could ask her to repeat she was off to pay. When I got her attention, I said $10 for a egg muffin? She said no that's for the muffin and Zucchini. I told her I did not order the Zucchini, said I repeated the order with the amount. I told her I couldn't hear what she said , but you were gone. So I didn't head that you did not understand d me. But now that I have paid I will just take them. No, oh I am sorry, just a rude mean look, and she went and got me order. She said I put 2 Ranch in the bag. No thank you for you order, have a nice day, happy holidays, nothing. Her name is Priscilla. She needs to be trained in customer service. And the cooks, ugh! Need new ones! I didn't even finish my egg muffin, and only ate 2 of the Zucchini 's , they were on the burnt side, but better than the muffin, that was just horrible. Egg wag also on the burnt side, very well done, and was smashed. I could on on more, but I am sure you don't need to hear more. So...
Read moreI've always liked Farmer Boys but their prices have become absolutely ridiculous lately. My recent visit was an insane $47 for 1 burger, 1 club sandwich, 2 fries and a single drink. Not even two full meals!
This isn't about inflation, higher costs of ingedients, produce or even higher wages. This is just flat out greed and profiteering and is gross.
I went during the middle of what should have been "dinner rush" and the drive lane and parking was completely empty so apparently I'm the last in the area to notice their greed and everyone else was already avoiding this place because of the prices.
This turns into a downward spiral... they lose business because of the greedy pricing which then to leads to them thinking they need to raise prices even more to make up for lost business, fleecing what little customers they have left. Just dumb. From what I've seen, they are already a ghost town and I won't be going back myself anytime soon. Which is a shame, they have good food and good service but they decided to shoot themselves in the foot.
They can't blame the CA minimum wage increase either because not all fast food restaurants have abused customers with silly price increases and they are doing great. IN-N-OUT is a prefect example that pays their employees well, even well above new minimum, uses excellent product ingedients and has great service and didn't choose to profiteer with crazy price increases and they are always crazy busy. I'll reward businesses that take care of their employees and don't abuse their customers instead from now on.
Hopefully Farmer Boys wises up and doesn't continue to kill their own business because I can't see them surviving very long this way with empty dining rooms and drive lanes in the middle of dinner time. Seeing plenty of business happening at other places shows it's not just a lack of people getting fast food, there is business to be had, it's just that this place has decided to greedily price themselves out of business for...
Read moreI have to qualify this review as I only ordered and was served in their drive thru. I was very disappointed in the food from top to bottom. I ordered a cinnamon roll Super French toast that came with eggs and your choice of meat. I also ordered a coffee. The French toast was stale tasting and had a rubbery consistency. Eggs were rubbery and rather skimpy, The bacon appeared to be the size of fettuccini and we got two pieces. The coffee was just as bad tasteless and water downed. And this breakfast cost almost 20 dollars. I was floored when I was through with this bad breakfast selection. The service was slow but I can't harp too much about that as the menu is no different than what is in the restaurant and going thru the drive can't make the cooked tho order food come out faster. It just seems like it's taking really long due to the nature of the drive thru. I would trim the menu for cars going thru the drive thru and make it more of a fast food type menu, with better quality , and leave the more time consuming breakfast orders be handled as a pickup and the pickup of the order done inside. I have a feeling that people probably order ahead and just pickup by driving thru the drive thru. I'm getting off point. To summarize.: food was tasteless and stale, coffee was also tasteless and it was overpriced. I will not be...
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