I previously reviewed this restaurant and came back today to give it a second chance. Imagine my surprise when I see my previous less than stellar review had been deleted. I wonder how long before they get this one removed. All of my reviews are entirely honest and contemporaneous and I tip well regardless of the experience. That said, let's dive into it.
Tldr: Overall, the food was fine, good even, but the service was some of the worst I've had in a while. Oh, and the coffee was awful, more below.
They were sold out of the steak dinner, I believe last time I had the NY Strip and now they're offering a Ribeye (honestly better choice for a diner anyway so a good change) so I was going to see if they could redeem themselves there, but alas. Oh well, no biggie, I explored a different area of the menu instead.
I ordered the loaded onion rings. When they came, they were just onion rings. I am certain I didn't mispeak, but somehow the server misheard. She did fix it and it appears I was only charged for the regular onion rings, so that was a nice courtesy.
For my main I ordered turkey Devonshire with mashed potato and a side salad. The menu says dinner items come with 2 sides, there was no additional marking by the dish to indicate it only comes with one side, and regardless I ordered 2 and would have happily paid for an additional side salad. But what ended up on the menu pad was just the Devonshire and the mash, no salad. My server didn't bother to tell me it only comes with one side. They did later offer to bring me a salad for now or Togo but salad is supposed to be a first course and it gets soggy in the fridge/car so not worth it at that point. I'm am, once again quite certain I ordered both, I'm really not sure how this happened.
The coffee. Was it just not finished brewing? Or is the coffee always this bad? It was nice and hot, but translucent and tasted nothing of coffee. I don't expect fancy coffee at any diner or American restaurant in general, but it should at least taste like coffee. I didn't complain. They also didn't charge me for that which I appreciate, probably as a courtesy for the other mistakes.
I never received any refills on my water unfortunately either, and by the time I got to my missing salad I was visibly frustrated though I contained it for the most part.
My goal is never to get free food, I love food and I don't mind the least paying every penny and a tip for good food.
What did get was good. Their efforts to make up for the poor experience overall were appreciated if generally unnecessary.
I doubt I'll give this spot another try. Your...
Read moreI don’t know how this place has any good reviews!!! It was utterly the worst dining experience we have ever had. First off the waitress was not attentive and never came to check on us. We tried to waive her down 3 x and she passed our table and ignored us. Never refilled our drinks- Nothing! And when she brought our food she didn’t bring butter, jelly for the toast nor sugar for tea nor ketchup for potatoes. I guess they don’t care what people think of the food because when the owner or manager man walked by we told him the waitress didn’t bring those things and instead of him just getting it for us he told another waitress to get our waitress?? In addition when he came our table by I did immediately tell him how awful the food was and he didn’t respond in any way. I’m a little irritated that he was so dismissive of it that at that point we wanted out of there so we could go down the street to another restaurant and eat something actually good. Okay so I also want to add attention to how awful our food was… AWFUL! My friend ordered avocado toast breakfast and she didn’t like it at all. She said the avocado was old and tasteless. I tried to order tacos and then and only then was I told they were only serving the breakfast so I ordered steak and eggs breakfast. I assumed this meant I would be getting steak and eggs ! I mean what else am I to Think? But no I was served eggs and a burnt hamburger (no bun) on top of the eggs. It was awful. I tasted one bit and didn’t eat any more . I have never been so disappointed!!!! I then learned the owner recently lost his home to a fire and I thought then he should be more concerned about saving his restaurant! It’s bad and I will never ever go there again. They don’t care about service hiring the worst wait staff around and the owner could care less if a customer didn’t like their food or questioned why they were served what they were when the menu clearly describes a different dish! Terrible and not worth going again. I am sad that when I gave the owner and restaurant ab opportunity to fix it they did NOTHING. Therefore I feel this review is an absolute...
Read moreThis was our first visit to Coco’s Prodigious Food Artisans Restaurant. The owner told me that they had been open about six months. I had seen Coco’s listed on the Delta-AMEX Skymiles Dining website and we decided to try it. The restaurant is situated near a busy highway in Greensburg, PA and can be missed if you are not familiar with its location. You should Google Maps-locate it before starting out.
There were three in our party and we ordered the Shrimp, Hot Sausage and Mushroom Pasta; Chicken Devonshire; and Shrimp & True Grits entrees. All three dishes were delicious and we had extra left to take home! The presentation was everything that one would expect from a high-end restaurant in Pittsburgh, but the prices were reasonable, given the inflation in pricing of everything. The fresh pasta was handmade, tender and wonderful with the garlic parm sauce that went perfectly with the shrimp and tasty hot Italian sausage. The cheesy grits & shrimp were so good and reminiscent of our years living in South Carolina. The chicken Devonshire was a delicious, spectacular construct that our guest raved about the whole way home. All three dishes, carefully and artistically prepared, could also definitely be characterized as “comfort food,” especially on a cold February day in WPa, but really good any time.
I don’t use the word “delicious” loosely. Our son is an accomplished CIA-trained chef currently working in Las Vegas for Jose’ Andres and my wife and I are also experienced cooks and frequent diners. We are picky eaters and a bit spoiled when it comes to eating really good food out, especially at today’s prices. Coco’s gets the “We’ll be Back!” designation on our list of favorite Western Pennsylvania restaurants. We were so pleasantly surprised. Bravo, chef!
PS: Coco's owner is not a family relation or friend. The owner's nickname is Coco only by coincidence with...
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