Houston TX Hot Chicken — Restaurant in Henderson

We love Houstons Hot Chicken and have came here countless times. We bring our friends and family here as well and everyone loves it! However there have been some major issues recently which prompts me to write a new review. We are almost always impressed by the quality of food, cleanliness, and fun, friendly staff, however our last few visits have been worse and worse. We think that this is due to new management and having a high turnover rate.

Last time we were here we asked for one of the meals and the “new” female worker had no clue what we wanted and asked multiple questions that we had already answered as we were placing the order. She forgot to give us our drink cups and when we asked for it she gave us the wrong sizes. One big pet peeve and issue we noticed that day was food was not coming out together, not only ours but everyone’s in the restaurant. The food is always served very hot and can wait 20 seconds to be delivered together.

Our most recent visit was just unacceptable for multiple reasons. First, bathrooms were very dirty. After someone had to complain, a female worker went in and threw away trash off the floor but didn’t wipe anything down or clean the toilet, just shut the lid for the next person to discover the mess. Another worker went in soon after to clean the bathroom again, however the toilet was still not cleaned and the trashcan was again left full.

We ended up having to eat at a dirty table once again due to being close to capacity, however once everyone left tables were still not being cleaned. The same female worker ended up very slowly and reluctantly wiping down the tables with the same towel that she used to wipe down the trash can! She was all over the place cleaning the tables, doing little bits from each instead of fully finishing one and on to the next. The floors throughout the establishment were absolutely filthy, never being swept after wiping down the tables however the rugs were swept by a different person? Trash bins were being wiped down but overflowing trash was not being removed. Supplies near fountain drink were not being restocked as well and when they were restocked, someone would restock again minutes later. There is no communication between the staff members too busy on their phone or talking to do their job and it takes multiple people to complete the smallest tasks.

Food is always amazing and the only reason why we return, however sauce cups were half filled this last time resulting in running out of sauce halfway through the meal. Fries were also not seasoned. A reoccurring issue we’ve had on multiple visits is running out of food such as fries and buns. After asking why this happens an employee mentioned that “corporate limits the amount of food a location receives a week regardless of how busy the location is”

Sadly we won’t be visiting this location in person anymore and will have to end up getting food delivered or not at all because of the disgusting dining area. Every time I touched our already dirty table I couldn’t help but question if it was also wiped down with a trash can rag. So disappointing to watch this place go from our top favorite to one we feel we might get sick going to...

If you’ve ever wanted to feel like a dragon breathing fire while enjoying a delicious meal, look no further than Houston’s TX Hot Chicken. Nestled in the heart of Henderson, this culinary gem promises to take your taste buds on a rollercoaster ride that’s equal parts thrilling and delicious. Picture this: the aroma of spicy fried chicken wafting through the air, accompanied by the playful chatter of diners eager to dive into their fiery feasts. Are you ready? Let’s dig in!

Now, let’s talk about the Liftoff sandwich, which is essentially a flavor rocket ready for launch. As I unwrapped the sandwich, the sight was enough to make my mouth water—crispy, golden chicken nestled between two fluffy buns, drizzled with spicy sauce and topped with crunchy pickles. The first bite was like a flavor explosion! The chicken was perfectly fried, with a crispy exterior that gave way to juicy, tender meat. The heat? Oh, it was there, but it wasn’t just a fire alarm; it was a perfectly orchestrated symphony of spices that danced on my tongue. For those who dare, the spicy option is an inferno that I could only handle for two bites before I was reaching for my drink like a scene from a comedy skit.

Speaking of drinks, the self-serve drink fountain is a blessing and a curse. It’s a blessing because you can mix and match your sodas like a mad scientist, but a curse when you realize that your tongue is on fire, and all you want is a gallon of sweet tea to douse the flames. Pro tip: If you’re looking for the ideal balance of heat and flavor, go for the mild. It’s the sweet spot where deliciousness meets just the right kick.

The atmosphere here is as welcoming as a grandma’s hug. The walls are adorned with quirky art, and the vibe is casual and friendly. You can’t help but feel at home as you settle in, ready to take on the culinary challenge ahead. The staff adds to this warmth, embodying the kind of attentiveness that makes you feel like a VIP. I had a delightful interaction with our server, who, with a wink, warned me about the spicy chicken while sharing stories of other brave souls who had taken on the challenge—and failed hilariously.

In the end, Houston’s TX Hot Chicken isn’t just about hot chicken; it’s about the experience, the laughter, and the memories you make while devouring each bite. Whether you’re a couple on a daring date night, a family looking for some fun, or a food enthusiast seeking your next adventure, this place is a must-visit. With prices that won’t break the bank, you’ll find that the value far exceeds what you pay. So grab your friends, brace your taste buds, and head over to Houston’s TX Hot Chicken—your fiery...

My husband & I decided to try this new place for our routine weekly date nights & we were definitely excited we did. Everything was perfect!!! I had the chicken sandwich (lift off) & my husband had the (mild) chicken sandwich. I also decided to try the waffle just because I was curious & it looked so yummy on the menu. I got a strawberry lemonade and both sandwiches we ordered came with fries. The waffle was delicious & the fries were so yummy & were seasoned to perfection. The line was a little long when we arrived, but it moved fairly quickly. We had to wait a little while for our food, but we certainly didn’t mind because the food was fresh & made to order unlike Popeyes & other places who serve chicken & trust me when I say we have had our share of chicken sandwiches since we have been here & none of them compare to anything close to what we tasted here. All the staff is very friendly and helpful especially if you are clueless about what to get. I loved that when my husband & I were eating, the staff came to our table to check to see if we needed anything & if our food was good. The restaurant was clean & decorated nicely & the bathroom was clean which is always a bonus for me because honestly that tells you a lot about a business when the bathrooms are filthy. They even have quality bathroom tissue & not that cheap stuff that’s barely 1 ply… The only thing I would suggest is that they install seat tissue covers in the bathroom so customers don’t use paper towels in place of it to prevent the toilets from getting clogged up. We are from California and have been looking for a place to replace our old stomping ground’s & are so thankful we came across this new place because I definitely have a chicken sandwich addiction. Please don’t change anything about the restaurant or the food on the menu because we will be lifelong customers!!! The customer service is a 10 out of 10 and so is the food. We will definitely be back & will encourage...