Jersey Mike's Subs — Restaurant in Henderson

The girls that work at the location on s eastern are should absolutely not be working in the customer service industry. I am not one to take the time to leave a review especially a negative one, but I felt in this circumstance it Well-deserved. I called and placed my order went to pick up my sandwich got home and it was the completely wrong sandwich. I was not happy. I called politely explain the situation had to drive back to the location to pick up the correct sandwich. The girl show me it was the correct sandwich. I got back home and it was again the wrong sandwich, I called back again once more I was a little bit upset this time I was hung up on and then I called but I have called back 14 times so far and they refused to answer the phone. I am trying to reach a corporate office now or someone that has any sense...

There to pick up a to go order. Because it is gluten free, they take very good care to not cross contaminate so it does take a bit longer. It made it way longer due to this couple coming in trying to get free stuff. They had to re make their sandwich on the grill because she said they didnt ask for something even though it came on the sandwich or something. Or that there needed to be two different Sandwiches. Or maybe both. So that delayed them making mine. They knew what they were doing. John the manager was way more patient than I would have been with them. They cashier offered me a drink while I waited and took care of my next sandwich. I wish I would have...

I love Jersey Mike's and I always receive amazing service when I go and the sandwiches are so good. But I have a Severe dairy allergy and they use the same cutting for meat and cheese, and they cut all sandwiches with the same knife 🔪 at the register. The knife is always covered in past sandwich ingredients and it is just placed back on the counter. As far as taste goes I would definitely choose Jersey Mike's over Subway but I never get sick from Subway and 9 times out of 10 I get sick every time from Jersey Mike's. Up your cross-contamination standards and you will definitely have a die-hard customer. As of now I probably won't be going back to...