Sonic Drive-In — Restaurant in Hernando

Closing soon doesn’t reserve the right to serve the customer cold, old food 😡. I paid full price for the food and I got food that may as well have come out of a dumpster. If you’re going to serve the customer cold, old food, disclose that upfront and give the customer a choice in the matter. If you’re going to serve the customer cold, old food, don’t charge the full price of hot, fresh food. No apologies from management whatsoever and they just left me sitting outside waiting in vain after I asked for a refund. This is so lowdown and disrespectful! This is just another example of how this new generation of lazy, shiftless, careless and entitled folks have RUINED society and continuously give people like me more reasons to stop patronizing these type of companies who no longer value the customer. This is just one more reason why I no longer feel any type of way about these type of businesses inevitably closing down and going out of business because they continuously hire trifling employees who don’t give a damn…and it shows. This must be a rapidly growing trend across all of the Sonic franchise because I’ve noticed that the food is not hot, not fresh most times at a lot of the Sonic stores in the area. It’s too bad that Sonic has allowed this type of element to run it’s business into the ground and it’s too bad that Sonic is certainly not offering the higher quality of service that it once did. This horrible service experience has convinced me to no longer patronize this particular...

Ashlie is a complete psychopath. She has harassed my 16 yr old daughter and had other employees text her harassing her (because she gave them my childs number)after she quit. She clearly needs help. The corporate office was notified with ALL of the texts. She is currently a car hop/ manager. Tonight my daughter went to sonic and was met by Ashlie in the parking lot while she was sitting in her car waiting on her order. Ashlie started screaming at her telling her “she shouldn’t be there” and “don’t come back”. Customers started driving off without their food due to this employees behavior. Ashlie is VERY well known by other restaurant managers in Hernando for mistreating kids that work at sonic. Next step is filing harassment charges. This incident tonight...

So I just ordered 7 shakes. 5 mini classic shakes, one medium oreo cheesecake, and medium m&m blast with extra m&ms (charged 30 cents for extra) after being told they had a lot of ice cream orders so it would take a little long. I waited for about 25 minutes so she brings the shakes out but only brings 6. My total was $20.31 I gave her $25 she gave me $3.69 which should have been $4.69. So after all this I get home (less than a mile from Sonic) to realize my shakes are all melted and my m&m blast with extra m&ms only had about 8 mini m&ms. She didn't even give me my receipt so I can't even call and complain. So just be sure to count your change and check your food especially if you pay for...