Katsunori Sushi Restaurant

The food was delicious but the service was horrendous.

We arrived at 3 pm on a Saturday and there was a 20 minute wait. We didn’t mind and had our name put on the list, sat in our car, and received a text message when it was our turn.

My friend ordered two rolls and I ordered a single roll - the ‘HD roll’.

After being seated and ordering we waited one hour before receiving our food. When it arrived, both of our orders came on a single serving dish. I asked for a plate so I can eat my roll and the server seemed upset by this and snatched the entire platter off of our table to have the sushi chefs replate it but I told her it wasn’t necessary I just needed a plate for myself. She made another server bring us a plate and made a comment about us ‘sharing’ even though we had each ordered separately.

No one checked on us the entire time we were eating to see if we needed anything and it took a while to get their attention to ask to pay. Our whole ordeal took more than 2 hours.

While we were waiting there was a customer who had been waiting for her to go order. As she was leaving I heard one of the chefs make a sarcastic comment about her to another chef. I didn’t think that was appropriate.

The restrooms were also dingy and had dead flies on the floor.

Despite the horrible service there was a lot of people waiting to eat here. They had a large group of people standing outside, quite a few waiting inside, and I am sure there were many sitting in their car. So, they must be doing something right.