KFC — Restaurant in Hewitt

We went to the KFC on 615 N. Hewitt drive around 7:46pm on 1/22/24

I asked the cashier dierra or at least that's the name on my reciept 3 times could I get fresh fries and she said yes. So we get our food and everything is cold and not fresh at all. I asked her if I could get some more gravy because the one they gave me wasn't even half full and she look like she was scared to give me gravy then she said bring yours to me and I'll fill it up after I had already eaten out of it. I'm sure that's cross contamination. I didn't even complain about the food while I was there because I seen that it was the same Manager there from the last time we ate there and the food was horrible then and she wasnt friendly then or tonight... My tenders tasted like they had been sitting there all day and cold and my fries were cold the soda was flat. The only good part was the biscuit. I live by the KFC on north valley mills but Service and food there isn't good either so I drove to the Hewitt location hoping they would have a better crew this time and the food would be better. So I would suggest not eating there at night maybe try during the day when there's a...

Last time I ordered an eight piece tenders, and eight piece original recipe chicken , they had sealed the bag so when I got home I had an eight piece chicken kinda soggy crust but ok , and to my surprise I did not have my eight piece tenders . Instead I had an box of biscuits. I called and they told me they were sorry to come back and get the tenders. I live in the next town over but I went back. NOW this time I ordered the same today and I picked up my order it was in a paper handle bag , when I get home I have the tenders 4 decent size and 4 looked like the size of my thumb. That was disappointing, in the other box I had two chicken breast, one was nice the other was torn up on the skin (missing ) there was two wings the size of my newborn baby’s fist , smallest wings I ever saw. It was not soggy today though. Cooked nice just I think they went out of their way to pick the smallest on over half my order. My teenage grandson was not happy over his chicken tenders looking like chicken nuggets.and the chicken wing is so small see picture , that actually opens and has bones like a wing , but must be baby...

I have been in Hewitt for 6 years and as soon as KFC was open they have been a huge disappointment. Every single time I have been there. Someone was rude each and every time. My son went by to order us food and he was not familiar with the “ Combo meals “ with KFC being only bowl and drink ( not having fries) and he asked if the combo was a combo containing fries and the lady was so rude today Aug 17,2024 @ 3pm that she didn’t explain his simple question if the combo included fries so he didnt buy extra fries and she got very angry and yelled at him and said Sir do you want the fries or NOT! And he tried to explain why he wanted to know this and she told him to leave and she is not going to serve him. What he didn’t know was, he isn’t the only one. They talk crap to every person who enters their drive through lane. Yall would get more business if you would treat your customers with respect! I will never go there again. I have been there 5 times since they opened and each and every time...