IHOP — Restaurant in Hickory

I was ignored for roughly ten minutes (according to another diner, I wasn't counting) when I came in. Made eye contact with the servers and all, they did look busy so I thought any minute they'd get to me, and it kept not happening. I wasn't asked any questions, apparently they just assumed I was a Doordasher and so didn't stop to talk to me. I get that, but why not ask and make sure, rather than let someone stand there staring?

The French Toast was delicious. I asked for banana slices on top. I ended up with strawberry banana. I'm not fond of strawberries but I don't dislike them so I just accepted the dish as-was. The strawberries were ice cold. I wanted hot food and hadn't wanted them to begin with, so I just picked them off.

I got the check. I didn't expect them to take my food off or anything, but they could have comped my coffee (cheapest item) maybe? I'm not really mad or expecting it or anything, it would have been nice for ignoring me and then getting my order wrong. I wouldn't have even wanted them consider comp if they stopped to assure me they would do something to make sure these mistakes didn't happen again (Like if the server had stopped and said "Next time we'll make sure to ask people if they're waiting and underline the fruit selection, I didn't think of it this time") but they didn't seem to really mind that I was frustrated.

They did apologize, it seemed more because they thought the words should be said than any real thought to the experience in general. Like it was kind of inconvenient I was annoyed to have been brushed aside.

The general service was nice and food was well cooked (even if it was wrong). If you're nearby it's not a bad place to stop, as long as you do have patience and don't have food allergies. I tipped 25% because America tipped wage is stupid and I'm not a monster.

If you do stop at any IHOP, I recommend the holiday hot chocolate. It's...

One of the worst experiences I have had at a local restaurant. Was seated at a table that had syrup on bench and my grandson got it all over his shorts, there were many clean tables in restaurant only 4 other tables occupied. We ordered our food I ordered one of the 6.00 specials that was advertised a Ham and Cheese Omelette and hash browns. Grandson ordered the make a face pancake and wife ordered a breakfast plate and added onions to hash browns. They bring food and no silverware to eat with, finally we get silverware. As we are finishing waitress brings our bill and I proceeded to look it over the 6.00 omelette was 7.95 and they charged me for Ham .99 and for onions in hash browns .99 ( menu special 6.00 and .50 to add toppings to hash browns)so my 6.50 special showed on bill as 9.93(3.43) over what it should have been. I asked the waitress and she explained she was new and would get it fixed, well here comes that Manger over she leans on the booth and proceeds to tell us that the specials are not valid on Memorial Day I asked her to show me that on menu and she said that is what her GM not to run specials on Holiday. I have attached picture of sign and it says no where on there about holidays valid Mon- Friday. So I ask why they charged me .99 for Ham when I ordered a Ham and Cheese Omelette that was on menu, she said that's just how it rings up and same for the onions in hash browns that was supposed to be .50 and not .99. She said that she would fix the bill since I questioned it but when she brought bill back she had gave a 1.84 discount I was over charged 3.43. I am not one to complain and especially over a couple dollars but they handled this very unprofessional and I will never return to IHOP again. Also to be a Manager at a public establishment dress professional the manager had a shirt to small for her and it showed her stomach while she was leaned over...

I had not eaten at this IHOP in several years but it was chosen because of being a family favorite. I was appalled when being taken to our table at the amount of food and trash on the floor. Should have taken pictures because it was absolutely disgusting! Then we were seated at a table where stink bugs were crawling on the floor. At a table adjacent to ours there was also food and trash on the floor. When our food finally came, my Colorado Omelet looked a total mess. Eggs and sausage were overcooked and it lacked seasoning. Even after I seasoned it myself, it still tasted off. Didn't take long for my stomach to start being off as well. Our waitress didn't check on us at all during the entire service and we had to flag down another waitress for to go boxes. She finally came to our table to bring our checks and started gathering plates. At that time we finally got the to go boxes we asked for. Our waitress said she had to go to the bank and she apologized for taking so long although we know she had been back a while as we all saw her walk through the door near our table. As we were leaving, the same food and trash was still on the floor so no cleanup had been done during the entire time we were there. And then the bill.....nearly $40 for 2 of us and $75 for a family of 5, two of those meals being from the kids menu. Then our waitress said as we were paying our bill, even though she had just been to the bank, she didn't have coin change to give back. I don't mind paying $40 for 2 meals if a dining experience is enjoyable but this experience was far from even being good. I will not be returning to this particular IHOP unless drastic changes are...