Danny's Sub Shop — Restaurant in Hillcrest Heights

📣DO NOT DO IT, IN PERSON OR FROM A FOOD SERVICE APP!! This location used to be up to par, sadly they've declined in their service to their customers , quality in food and how they treat the food app delivery drivers. I ordered a half of steak and cheese, a half of chicken steak and cheese , two mixed lemonade teas and a small fried rice. Everything came in the order except the half of steak and cheese. I immediately called the restaurant to report the mishap. The person on the phone was rude and accusatory. First off, my order came up to $48.00 and some change as I also tipped the delivery driver because I appreciate what they do; I'm not mobile at the moment .

Second, the person then begins to tell me how he personally remembers the order because he packed it himself (like he can't make a mistake) and that either the delivery driver took the food or I was being dishonest . Now, the delivery driver has excellent reviews for her service and she's also in a high class car, this lady is definitely not stealing customer's food. The delivery drivers can not open the food or look inside the bag. When she brought me my order, the bag was tied up right and tight. Spending $48.00 for an order, I sure don't need to lie. The sandwich wasn't in the bag. I automatically contacted Uber for help through the app to report my missing food as well as let the delivery driver know that they told an agregious lie on her. She stated that she arrived ten minutes early and that the staff was very rude and nasty to her. They threw the food bag at her. She stated that she will never do delivery for this restaurant again and I advised her to also report them to Uber.

I don't know what's going on but don't waste your money or your time and the food was trash. They choose to stay open late to get everyone's hard earned money then they give trifling service. I will never patronize their business again. NONE OF...

I Got Sick. That’s the Truth.

I called Danny’s Carryout right after eating. I got sick immediately no delay, no confusion. I asked for my money back.

The person who answered didn’t speak English, so I couldn’t explain what happened. Today, someone else called me back. He said I didn’t get food poisoning because if I had, everyone would’ve gotten sick. Then he laughed. Tried to make me feel like I was overreacting. Like my experience didn’t matter.

The person I spoke with claimed to have over 40 years of experience in food preparation. With that level of experience, he should know that cooked or pre-cooked food must be kept at safe temperatures it can’t be left out. Regardless of how many wings they sell, you can’t pre-cook food and then leave it sitting. That’s a basic food safety rule, and they’re not following it.

But here’s the reality: food poisoning doesn’t always affect everyone the same way. Sometimes one person gets the bad portion. Sometimes one person’s body reacts faster. That doesn’t make it less real.

I wasn’t asking for jokes. I was asking for accountability. For respect. For a refund. Instead, I got dismissed and mocked.

This isn’t just about food. It’s about how people respond when someone says, “I was harmed.” It’s about listening, not deflecting. Owning responsibility, not making excuses.

I drove all the way from Baltimore and drove back l sick, And I won’t let...

I Got Sick. That’s the Truth.

I called Danny’s Carryout right after eating. I got sick immediately no delay, no confusion. I asked for my money back.

The person who answered didn’t speak English, so I couldn’t explain what happened. Today, someone else called me back. He said I didn’t get food poisoning because if I had, everyone would’ve gotten sick. Then he laughed. Tried to make me feel like I was overreacting. Like my experience didn’t matter.

But here’s the reality: food poisoning doesn’t always affect everyone the same way. Sometimes one person gets the bad portion. Sometimes one person’s body reacts faster. That doesn’t make it less real.

I wasn’t asking for jokes. I was asking for accountability. For respect. For a refund. Instead, I got dismissed and mocked.

This isn’t just about food. It’s about how people respond when someone says, “I was harmed.” It’s about listening, not deflecting. Owning responsibility, not making excuses.

I drove all the way from Baltimore and drove back l sick, And I won’t let...