El Maguey Mexican Restaurant - Brooks — Restaurant in Hillview

The menu online and the menu in the store show two different descriptions for some items.

"Two burritos! One stuffed with steak, peppers and onions smothered in a green tomatillo sauce and the other filled with grilled chicken simmered in Chile Colorado sauce. Served with rice, black beans, lettuce and pico de gallo"

That is the online description for 'Burrito 2 Banditos'.

When I checked my food before leaving the restaurant, noticed I was missing the black beans and rice. However, when I brought it up, was told those weren't included and showed the physical menu... where rice and black beans were indeed not listed. I was embarrassed and felt horrible by my, at that moment, mistake. Rice and refried beans were given, but looking back, that doesn't change the fact you have 2 menu's and anyone else in my position would have felt the fool as well.

This needs to be fixed, as for the price being paid, it felt so little when compared to the other Mexican restaurants with in just a few miles. If you are rice should at least be a given, if not beans as well.

Edit: After some more thought, I wanted to make a couple of things clear. When eating at the restaurant, we have liked everything. The rating would be a 4... but your take-out NEEDS a lot of work. You all are the slowest of all of the mexican places nearby, and with the smallest of portions. 40 to 50 minutes for the small amount of food is an insult.

As for the service, given there is two different menus, there needs to be updated training then. From the worker sitting on her phone, to the greeter, to the one acting as manager...It made pick up orders as idiots and fools. Given that this is a common restaurant practice since 2020, they should be treated as regular customers.

I like your food when I have eaten there in person, but when ordering take-out, it has quickly become clear they care nothing for the take out...

El Maguey Mexican Restaurant delivers a dining experience that feels both authentic and inviting. From the moment you sit down, the meal starts off strong with their chips and salsa. The chips are warm, crisp, and not overly greasy, and the salsa hits that perfect balance of fresh flavor with just the right kick. It’s the kind of starter that sets the tone and makes you excited for what’s coming next.

When my main dish arrived, I knew I was in for something special. I ordered a plate of tamales, and they were nothing short of impressive. Each tamal was wrapped neatly in corn husks, showcasing the traditional preparation that makes this dish so iconic. The masa was soft and flavorful, not too dry, and held up beautifully against the fillings. One was topped with seasoned ground beef that was well-spiced and hearty, while another featured roasted peppers and vegetables, adding a nice earthy balance. The plate also came with sides and salsas that allowed me to mix and match flavors, keeping each bite interesting.

What stood out most was the attention to detail in both taste and presentation. The food arrived hot, fresh, and with vibrant colors that matched the bold flavors. The tamales were hearty without being too heavy, and each bite felt crafted with care. Combined with the great service and comfortable atmosphere, El Maguey proves itself as a spot that takes pride in delivering classic Mexican flavors. I left full, satisfied, and already looking forward to...

I was shocked by the interior ambience when we walked into this establishment in Brooks, KY. I would say they have the best decor/vibe/ambience in Brookes, Hillview, Shepherdsville, etc. So I was pleasantly surprised but then my expectations grew higher as well!

We visited on a Thursday at 7:30 PM and we’re seated immediately in a booth for 2. The waters come in huge carafes which I loved…as I can drink a gallon of water while eating chips and salsa! The chips and salsa came quickly and we only had to wait a few minutes to order. You could hear people karaoking towards the back of the restaurant which I didn’t mind! But I also love karaoke! The vibe was great, the staff was friendly, service was fairly quick, and my only disappointment was the lack of a ‘wow’ factor with the drinks and food. Which I don’t mean to sound harsh! It’s just my expectations grew when I walked into the door!

We got a michelada and a margarita. Which both were okay, but tasted like the same kind you can get at the grocery store for cheaper. And then we ordered the ‘Mexican Corn’ which was also, okay. I can’t put my finger on it but it just had a different flavor than others I’ve had in the past. Our entrees arrived pretty quick and were seasoned well and the portions were huge! We couldn’t even finish the burrito! So we have lunch for tomorrow.

Over all, we really enjoyed our visit here and will come back and bring more people! Maybe to sing, have some chips and salsa, and...