Honey Dew Donuts — Restaurant in Holbrook

Wow....why di they call it honey dew when it should be MONEY DEW..WENT IN TO GET A COFFE BECAUSE U LIKE IT AND NOT WATERED DOWN LIKE D.D YUK!!. NEHOOT...THE GIRL WAS NICE...FELT BAD BECAUSE THEY DONT DO CASH BACK OR TIPS....K TYPICAL HOT COFFEE X LARGE ALMOT 4 BUCKS..I EXPLAINED I DONT GET PAID TOL NEXT DAY..AND TOLD HER I WILL COME BAC TOMORRW TO GET ANOTHER COFFE W DOUBKE TIP....WAS ALL GOOD UNTIL...DRIVING TO WORK PUT COFFEE IN FLOOR PASS SIDE..WOULD U BELEIVE IT WENT ALL OVER THE PASS SIDE FLOOR.....I SAID HECK NO......PULLE OUT MIND U IT WAS ONLY STEPS AWAY FROM HONEYDEW....SOUTH FRANKLIN ST....ICWAS UPSET NOT ONLY THAT WAS GONNA BE LATE FOR WORK...SO I CLEAED YP A LITTLE TYRNED AROUND WENT THRU DRIVE THRU EXPLAINED TO THE YOUNG GIRL I NEEDED A REFILL BECAUSE IT SPILLED IVER BTW I GOT MILK AND SUGAR ON SIDE SO I DOD NOT TOUCH THE LID (HELLO)...SO I EXPLAINED TO HER WHAT HAD HAPPENED NOT EVEN 5 MIN EARLIES..GUES WHAT FOLKS...SHE TOLD ME TO COME INSIDE I SAID WHAT FOR YOU CAN REFILL RIGHT THERE THATS WHAT DRIVE THRU IS EVID,NOT SHE SAID I HAD TO COME IN AND PAY FOR ANOTHER....WAS LIKE WOW...UMM K..I HEARD D.D HAS NP W THAT....I GUES MONEY DEW NEEDS YOUR MONEY...MIND U WAS IT YOUR FAULD THAT COFFEE WAS HOT AND NO SLEEVE OR EX CUP SO U DONT GET BURNED..(LAWSUIT)..AND TRY TO MAKE SURE LID IS ON CORRECTLY..MY GUESS IS SHE DID NOT PUT IT ON TIGHT ENOUGH..WELL MONEY Dew you just list a valued customer that did not care if I had to go to work to pay for my coffee elsewhere...and will be my last there....SMH HATS OFF TO OWNERS POLICY SPILLEE NO COFFEE!!! WHAT A WAY TO DO BUISNESS!!HATS OFF THUMBS DOWN ONE FINGER GUESS...

Edit: They no longer seem to have the staff from opening. It’s a constant mess. We never receive everything we order correctly. I’ll ask for a blue raspberry RedBull drink and I’m handed a large ice tea or a bright red cup. I’ll ask for a hot and get handed an Iced coffee - even after re-confirming it’s hot 2-3 times (as this is an everyday occurrence). Staff will come back to the window and re-ask you what you ordered… serval times… and still it doesn’t come out right. I’m not sure if a new system is needed, but this isn’t working. I’ve sat behind multiple cars and can overhear “I didn’t order this”…. Why don’t you read back the order and confirm the order?

Did they take the top staff from all the different stores when they first opened? This place is amazing each and every-time. The drive thru wait times are short - the orders made accurately and with care. Everyone is always kind and open to giving suggestions on menu items. The menu is huge btw (look at the website). They have a pancake sausage sandwich 👀. It’s so good. They also have Red Bull infusion drinks - the blue raspberry mixed with mango is my go-to 😊. Download the app - you get points and free menu item for the first visit. I visit a minimum of twice a week or like five times over a weekend. Each time is exactly the same -...

Usually when you only have one person closing it all goes to heck that one person gets fed up at their job they hate what they do and they're just miserable but I went to this location today after getting gas and I spoke to a wonderful girl named Taylor Kelly and wow she was smiling she was bubbly we were cracking jokes there was a large family with a very large order in front of me she got them out quickly and efficiently still had a smile on her face helped me and then told me to have a wonderful day after what an excellent employee that you have really really I hope you take a lesson from what customers are saying and hold on to her...