El Grullense Jal — Restaurant in Hollister

Very rude staff and food is way overpriced. I went in for a burrito and was a bit taken back that it was 17 dollars. I figured "maybe it's a hefty burrito". No it was not. It barely weighed anything when I picked it up from the counter and I decided to open it up and see what 17 dollars got me. (It was 17 after taxes and a surcharge for using debit). 17 dollars to this restaurant is worth tortilla, rice, beans, a whole bunch of lettuce and maybe two table spoons worth of meat. I was shocked and turned around almost immediately and said "I am sorry but i dont believe this burrito is worth 17 dollars. May I please have my money back?" You would've thought I asked for their first born. 3 employees came out to to tell me no because I should've read the menu. I explained that I did read the menu and would pay 17 dollars gladly if the value was equal to price. My issue was that the value was way below the price. The employee then said "no" because I opened it. I asked "how else should I observe the food if not by opening it?" She then said "well, you left with it. So. No" I was still in the patio when I opened it and she saw me not leave. I had to tell them that any restaurant with pride in their food wouldn't argue with a costumer and insult them by telling them they can't read a menu. They would apologize offer to remake the item or at the very least. Offer a refund. The very rude employee was extremely rude further by issuing a refund after much back and forth and saying "there you have your refund are you happy?" It wasn't a full refund just the 14 dollars I had to eat the tax and the debit charge but it was worth it to put this restaurant in the past. Will...

The food is good. The people that work there, not so much. I went there a year ago and ordered the Chili Relleno. The lady says, we don't have that. Okay, I asked for the Chili Verde plate. She says, we don't have that. Okay, why don't you tell me what I can get? That's when the rude responses starting pouring out of her and the cook. Went back today and ordered the same thing. Still on the menu that is within arms reach.... Yeah we don't have that anymore. May sound petty, but if stars are important to you then put some tape over the items you no longer have so it's not a guessing game when we...

I love this place. I always get the lengua tacos and they never disappoint. The agua de horchata is so good, a bit sweet for my taste but I just let it sit in ice so it waters down a bit. The customer service is good, they're very polite, always fast. I've been here a few times now and its my go-to when I'm craving a tacos but don't want to make my own. They have these delicious pickled carrots that come with the tacos that I LOVE and their salsa is perfect, like a real Mexican salsa, not watery like...