Jolly Ice Parlor — Restaurant in Hollywood

Do not be fooled by the IG and Tim-Toks! This place is an absolute dump (the floors and walls have black marks on them like it hasn’t been buffed in years). Incompetent staff, after giving the worker cash she still tried to charge me for the full item on my cards!

The first red flag was the menu: I have never been to SoFlo ice cream shop that didn’t have any signature items or real suggestion for milkshakes or ice cream creations when charging 14.50 a piece. Saying you can customize and time when none of the custom things are visible for the customer not even a few pictures of what you can get for the price is INSANE! The owner must expect everyone to be mind readers.

A quick drive up the street would have taken me to a real ice cream shop with custom cups, and things added (cookies, sprinkles, and designs that make you feel okay with the price) that make sense for the price.

6$ for an ice cream that was size of a nickel for my kid (the kid was still more after it was done) MOST of the shops in the area give you way more ice cream for that price, the milkshakes were 14.50$ and came with no sprinkles or anything special, in a small plastic cup, and tasted bland. Blending up some milk and ice cream and putting it in this plastic cup that you could get from home for this price is INSANE.

This places leaves dried out shaved ice in the freezer, the customers can’t get the flavors that are dried out yet they still there ? It makes me question how clean the place really is.

Something not being able to be consumed by customers should be removed (the health department needs to look into this).

This business is nothing more than a front or quick money grab from the owner. They don’t even have the proper supplies to run the store (no powdered sugar, out of most of the items that are shown online, and very much...

Got tricked by the old videos on TikTok and gave it a shot. Spent $45 on two milkshakes and one order of plain fried oreos…the milkshakes both came in tiny plastic cups and we were not offered any toppings or told what any of the toppings even were. The fried oreos that I asked be plain were DOUSED in liquid sugar, whipped cream, and powered sugar. I mean they were literally so soggy it defeated the point of a good fried oreo. Waited 35 minutes for those three items as there was a single worker on a Friday night. Although there was only one other party in there it still somehow took that long. The fried oreos left a horrible taste in my mouth and I could get a better milkshake at a fast food restaurant for much cheaper. It was SO DIRTY inside as we were waiting for our desserts I couldn’t help but look around at the broken decor. All the tables except one completely fall over when you put any weight on them and the bar counter top is not even bolted to the wall. Very unsafe and just overall...

My son and I wanted some ice cream, so we decided to check out Jolly Ice. Unfortunately, our experience was quite disappointing.

Upon entering, we were not greeted by anyone. I had some questions about the unique flavors they offered, but the young lady taking our order seemed disengaged and unhelpful. When I asked if I could sample the birthday cake flavor, she curtly said no, mentioning that the owner doesn't allow samples.

The employee's attitude was poor, and she muttered under her breath when we asked questions. It felt like we were inconveniencing her just by being there. Additionally, the tables and chairs were already up, making it look like they were closing, even though it was only 10:15 PM.

Feeling unwelcome and frustrated by the lack of customer service, I decided not to buy anything. I would not recommend this ice cream shop due to the poor...