I love Subway sandwiches, so with a great attitude I placed my order online and went to pick it up at the Subway located at 6582 Taft St, Hollywood, FL 33024, on Thursday, October 23rd at 2:35 p.m. When I arrived, I greeted the employee politely, said my name, and explained that I had an online order. My English isn’t perfect, but I speak it well. Still, the woman who attended me started yelling, saying she couldn’t understand me. Her attitude was so aggressive, even with a discriminatory tone, that I was honestly shocked. I calmly repeated my name and order, and she replied: “I’m not a mind reader to know what you’re here for.” It was so unbelievable that I thought it was a hidden camera prank. I’m very critical about customer service, but I’m also respectful and patient however, this situation crossed every limit of what is tolerable. What made it even worse is that the manager was right there, saw everything, and did absolutely nothing. She didn’t intervene or say a word she just smiled, I don’t know if out of embarrassment or indifference. I felt so uncomfortable and distrustful that I couldn’t even eat my sandwich. Recommendation: Subway has delicious food, but if you don’t want to be mistreated, avoid this location specifically. I will...
Read moreI drove to this subway for the convince of the drive threw. A younger girl with long brown hair, who mind you has made me a crappie salad once before. I asked to see my salad just because she has made me a horrible salad before and it was completely wrong. I asked for a spinach salad she gave me a hand full of spinach and the rest lettuce as well as jalapeños in which I would never ask for because I do not eat spicy foods.. I told her that my salad was completely wrong and I was not taking it to please make me a new one. She then told me she is not going to make me a new salad so I can take the one she made or don't take nothing at all. I told her them I will call corporate and she then proceeded to tell me to call corporate and that she didn't care. She then shut the door in my face and I...
Read moreTo be honest this place i awful staring with that indian guy that works there , he got no type of customer service, he’s rude, no manners, he disrespected my wife screaming at her… i get out late from work and all i want is to get a nice sub from Subway i literally pulled up at 12:20pm and he claims its already close time, he doesn’t respect the hrs of closing, the owner really gotta see what type of employees he/she have bc thats a good way of loosing customers I dont know what his problem is, he should of went to college or something because he really hates his job there ! and i guess he takes his anger out to customers that go to that subway please take some action whoever is in charge of that...
Read more