McDonald's — Restaurant in Holyoke

I don’t know what kind of cosmic forces aligned over this McDonald’s today, but I’m pretty sure I glimpsed the divine through a haze of fryer oil and pure, molten nugget ecstasy.

Let me paint you a greasy, glorious picture.

I roll up to the drive-thru at exactly 2:47 AM, the witching hour of nugget enlightenment. I don’t whisper. I don’t politely ask. I declare:

“Hi, yes, I’d like five orders of 10-piece Chicken McNuggets. That’s 50 nuggets. Fifty. Like the number of states. Like the number of times I’ve questioned my life choices until now. Sauce? ALL of them. Drown me in sauces. I want to feel like I’m licking the inside of a flavor rainbow.”

And do you know what this sacred institution of cholesterol and chaos said?

“Pull forward.”

No judgment. No hesitation. Just respect.

Two minutes later, a teenager with the thousand-yard stare of someone who’s seen too much handed me a bag the size of a newborn baby, heavy with promise. It radiated warmth. It hummed with possibility. The receipt just said “50PC NUG MADNESS” in all caps. It wasn’t on the menu. It wasn’t even legal. It was destiny.

I parked. I feasted. I transcended.

Nugget 1: Crispy, golden, a warm-up stretch for the tongue. Nugget 7: A spiritual awakening. I began to sweat truth. Nugget 18: I wept. A single tear rolled down my cheek and fell directly into a BBQ packet. I still used it. Nugget 29: Saw my past lives. One of them was a chicken. Nugget 43: My hands were no longer hands. They were sauce shovels. Nugget 50: The universe folded in on itself. I met Ronald McDonald in a dreamscape. He called me “champ.”

I have eaten at Michelin-starred restaurants. I have sampled rare wines and imported cheeses. NOTHING compares to 50 McNuggets eaten alone in a Honda Civic as God intended.

To the staff of this McDonald’s: You are heroes. You are alchemists of the fryer. You didn’t just feed me. You forged me in breading and brine.

5 stars. Would nugget again.

P.S.: I haven’t slept in 36 hours and I’m typing this from a parking lot while listening to...

Look I'm not usually one hold things against an establishment or the employees that work within! And the reason I stress this is that I want Anyone who reads this to understand I'm not just an angry customer wanting to write an angry review about a fast food establishment or its employees. So with that being said I mean to tell you about what my wife's experience with them has been, And before I tell you this please understand that this isn't one bad experience this is literally at least a dozen or more consecutive times ( not to say we went there every day but every time we went there there was never a time where the order was not messed up ). Okays so, for example, the last time we tried going there after getting our order we checked it, ( something that's become somewhat of a ritual routine ) Like the hamburgers cuz they love to put cheese on regular hamburgers or chicken nuggets will be hard as a rock things like that, But this one time much to our delay it seems like the order was actually right so we headed on home to work with two kids at which point our youngest child pointed out to us ( as he was giving his first ) That the french fries majorly undercooked I'm not talking they're real mushy these things we're not cooked through which is really crazy because they only take a couple minutes!!! I'm trying to say is save yourself the time and the bad experience go to Memorial Drive in Chicopee the order is always right and the food's...

This location is always good and the staff are very friendly and helpful. The reason for my not giving 5 stars is not because the hard working staff at all. I almost feel bad but if I don't share this information about the new direction that McDonald's is moving in, then they won't know what many people are thinking about this ordering process! They have built what is for lack of a better description , a wall size self service cash register. This comes across as one less thing to make the experience personal and I feel that in time it will reduce the number of staff they need by putting it on the customer's to order their own food! As of now they have someone walk over and punch in the order standing right next to you.! Kind of a bit off putting especially when I could just punch the damn order in myself rather than watch them do it! Oh and if you have any special requests, you have to remember to yell back to the staff working in the back! I'm not able to add Mac Sauce via this new super register, the guy who put the order in for me told me to make sure that I told the guy in the back so they know. Here's where it gets worse EVERYONE IS NOW STANDING AROUND IN THE FRONT WAITING FOR THEIR ORDERS! NOT A GOOD NEW SYSTEM!! QUITE A FEW PEOPLE INCLUDING ME WERE NOT HAPPY AND VERY DISAPPOINTED IN...