OHenry's Coffees — Restaurant in Homewood

Shop: O’Henrys Parking availability - 10 Like a good mullet- a little in the front and a lot in the back.

Outward appearance - 6 It matches the area it’s in with all of the mom and pop shops in the downtown Homewood area. Classy and vintage. Not my cup of tea though. You can be classy, vintage, and well kept. So to me it looks a little let-go.

Atmosphere - 5 Very homey with good lighting for reading during the day or working on your computer at night when you don’t have the natural lighting coming in. Not a great place to meet up with friends, but a place to get stuff done. Soft mellow music in the café is nice.

Pricing - moderately high. Coffee is priced well but espresso drinks and fraps are over priced by far. Especially for quality and flavoring.

Barista friendliness - 8 They have been nice and accommodating even while there are enough people to keep them busy. The customer experience did not go down when they got busier.

Cleanliness - 3 From the front door to the back door, everything just needs a good wiping down, scrubbing, or swifter duster. Behind the bar should always be a sanitary place. A lot of coffee shops have the backside of the bar facing customers so they can interact while they work. This also hides a dirty workspace. Here at O’Henrys the barista has their back to the customers while they work, and leaves the cleanliness and appearance vulnerable. Not a bad thing, but to be well executed - that junk HAS TO BE CLEAN. I got tea today and tried a friend’s espresso drink. Kinda glad I did that today.

Coffee flavor - 4 Drip coffee is good and strong. I am very happy they dose their drip coffee on the heavier side so you can get a good robust flavor for all their drip coffee. Tea is nice because it is Piper and Leaf Tea but not here to review them. It is good though. Glad I didn’t get the espresso as my main beverage. The milk of my friends drink was steamed properly but overall underwhelming in flavor of the...

My mom has been going to O'Henrys since before I drank coffee. We have spent a lot of money with this company and I wouldn't write this if it wasn't so bad. Since moving back last September, I frequented the one next to Rojo. Everytime I went in the morning, they would be opening 30 minutes late, etc. pastries wouldn't be made sometimes, etc. and clearly unhappy to be there with a couple of rude encounters by the employees, I started going to one by Brookwood Mall and this Homewood location. At Brookwood, which I only went to once, I waited 15 minutes and left. At Homewood, and most of the time, one of the girls is complaining they don't want to be there, tired, etc. This morning was no exception, and as the young lady was supposed to be giving me a pound of their expensive coffee, how she wasn't a morning person. When I got home, the bag looked like it was half the size and so I measured it. Sure enough, not a pound. That was it for me. O'Henrys owners, I would recommend hiring morning people for your morning shifts because everyone seems miserable. The lady with dreads is nice, though. I have told her of the issues once before. The little nudge I needed to start...

(Sorry photos are blurry, my flash is weird)

I am actually an ex-employee of O’Henrys and am incredibly disappointed with the way they have operated their store.I have been a barista for 5 years and know bs when I see it.Pictured here is mold growing in our dish room that management refuses to take care of.It is making employees sick (bloody noses,coughing,wheezing, general allergy symptoms,etc.) and a undoubtedly having a negative impact on customers as well, since all of our dishes come from that room.The entire store is very dirty and I think customers deserve to know.Before Blake (the company’s owner) comes on here to claim they had “no idea and will fix it immediately” I Personally spoke with him two weeks ago, as have many employees over the the past few months with no action.Had I thought ahead I would’ve texted him to get proof of acknowledgment.Your employees are the most valuable part of your company and you should treat them as...