Al Shami — Restaurant in Houston

Al Shami used to be one of my favorite food spots. Their shawarma was exceptional — juicy, flavorful, and made with real care. I didn’t mind waiting in long lines because I knew the food was worth it.

But something has changed recently, and not for the better.

Over the past couple of weeks, I’ve noticed a real drop in quality. The meat has become dry and flavorless, lacking the richness and seasoning that made it special. Customer service has also slipped — it feels rushed and inattentive. The truck that once had a constant line of eager customers is now strangely quiet, with no wait at all.

It’s honestly disappointing to see this fall from such high standards. The Sugar Land location never matched the quality of the main truck, but now even this once-reliable location feels off.

That said, I still believe in the team behind Al Shami. I’m certain the management can turn things around and bring it back to the level it once was. I hope to see that same passion and quality...

Update: The people are amazing and the past few times I’ve gone they have done a pretty good job in maintaining amazing quality food. The flavors remind me of home. 1 star = 5 stars

Old review: The first time I went to this place the food was amazing, it was the closest thing that reminded me of the food in Syria and Lebanon. The second time I have had it I was very disappointed because the halabi chicken and beef shawarma were dry, I was hardly able to finish it but decided not to rule out this place because sometimes things happen. The third time I ordered from this place was by far the worst, it was also halabi style chicken and beef shawarma, when I tell you this meet was dryer than my belt, believe me. It was supremely and utterly dry, there were like 4 small pieces of pickle and the end of a lemon slice no lemon pulp in the lemon sliver. I was very very disappointed. I don’t think I will be ever coming back...

I bought a Shawerma and a mixed grill from this food truck, and I have to say, it was simply amazing! From the juicy and tender meats to the perfectly seasoned vegetables and sauces, every bite was a flavor explosion in my mouth. Yeah, they took a little bit more time, but boy, oh boy, it was worth every second of waiting. I would take quality over rushing the food any day! The truck itself is super clean and well-maintained, making the overall experience even better. The staff was also incredibly friendly and accommodating, making me feel like a valued customer. I highly recommend giving this Shawarma truck a try, especially if you're looking for a delicious and AUTHENTIC Middle Eastern experience in Houston. 5 stars, hands down! My only ask for the owner is to maintain these standards. Please do not giveaway quality and take shortcuts to make more profits. We deserve a well maintained Middle Eastern food truck like...